Camping Chez Gendron

Camping and touring

Arrive:	12 p.m. - 7 p.m.
Depart by:	12 p.m.

On-site accommodation

Arrive:	3 p.m. - 7 p.m.
Depart by:	10 a.m.

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• Unsupervised minors must have a letter of authorisation from their parents or legal guardian.

Arrivals and departures

• If the reception is closed on arrival, please check in at the Restaurant.
• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Changes to your holiday

• Bookings cannot be amended within 30 day(s) of arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 11 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The bar is open between 26/04 and 28/09.
• The games room is open between 01/05 and 25/09.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 03/05 and 22/09.
• The site is not liable for any refund in the event of force majeure.
• This is a quiet site: no music is allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of €50.00 (£42.82) will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
• The outdoor swimming pool is open between 25/05 and 20/09 (subject to weather conditions).

Reception

• Reception is open from 8:30 a.m. to 10 a.m. and from 4 p.m. to 7 p.m. between 15/03 - 28/06 and 21/09 - 15/10.
• Reception is open from 8:30 a.m. to 12:30 p.m. and from 2 p.m. to 7 p.m. between 29/06 and 20/09.
• Reception is unmanned after 7 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• No charcoal barbecues allowed.
• Open fires are prohibited.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No vehicle movement between 11 p.m. and 7 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.