Koko Holidays at Camping Les Charmes

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 23 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Changes to your holiday

• Bookings cannot be amended within 28 day(s) of arrival.
• Modifications are subject to a €40.00 (£34.52) fee.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• Hired accommodation: €100.00 (£87.15) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• The damage/cleanliness/bracelet deposit required on arrival can only be paid for in cash.
• Your unit must be left clean and tidy; a fine of €50.00 (£41.14) will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.
• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

Reception

• Reception is unmanned after 6 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Open fires are prohibited.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.