Treborth Hall Farm Caravan Site

Liked Great communication
Beautiful, well kept site with excellent facilities and good value for money

Disliked N/A

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From the manager: A Big Thank You from Treborth Caravan Park!

We’d like to sincerely thank all our wonderful guests from Pitchup who have taken the time to leave us such kind reviews. Your positive feedback means the world to us and helps us continue improving and growing.

We look forward to welcoming you back soon

Liked Very easy to book on, easy access with a nice surprise of , Al pacas to greet us😊. Well kept fields and clean loos. All in a very pleasant stay.🙂

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From the manager: A Big Thank You from Treborth Caravan Park!

We’d like to sincerely thank all our wonderful guests from Pitchup who have taken the time to leave us such kind reviews. Your positive feedback means the world to us and helps us continue improving and growing.

We look forward to welcoming you back soon

Liked Close to places of Interest and major roads overall site very nice easy access

Disliked Shower and toilet facilities disappointing as always had to walk through wet floors from showers
One small rubbish bin always full had to leave in bags by the side
No recyclable ins

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From the manager: Thank you for your review.

We’re pleased you enjoyed the location, ease of access and overall site, and that you would recommend us to others and stay with us again.

Regarding the shower floors, your stay coincided with a period of exceptionally heavy rainfall. Unfortunately, when guests are constantly entering and leaving tiled shower facilities during wet weather, the floors can become wet. Our shower and toilet facilities are cleaned three times a day, but sadly even we haven’t yet found a way to control the Welsh weather.

As for the bins, we have two designated recycling areas on site. If one bin happened to be full during your stay, additional waste and recycling facilities were available elsewhere on the park.

It’s also worth noting that our Pitchup listing contains numerous photographs of the pitch areas, facilities and overall layout of the park. We would always encourage guests to review these before booking, as they provide a very good indication of exactly what to expect on arrival.

We are pleased that many guests before and after your stay have rated us 9/10 and 10/10, which reflects the experience enjoyed by the vast majority of our visitors.

Thank you for taking the time to leave your feedback.

Liked Lean and helpful

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From the manager: A Big Thank You from Treborth Caravan Park!

We’d like to sincerely thank all our wonderful guests from Pitchup who have taken the time to leave us such kind reviews. Your positive feedback means the world to us and helps us continue improving and growing.

We look forward to welcoming you back soon!

Liked Good location

Disliked Couldn't get through the gate when turned up at the site so had to walk to the entrance to get the phone number for the code.
The showers were very confusing to use had to press a button outside which I didn't realise until already in the shower cubicle.
The shower pressure was pretty much non existent, the hand dryer wasn't working when we turned up a paper role had been provided but this wasn't replenished. The showers leaked so the floor was wet and in the time we were there the toilet block wasn't cleaned.

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From the manager: Thank you for your feedback.

We are pleased that you enjoyed the location.

Regarding the gate access, all guests receive arrival information before their stay advising them to contact the park for the current gate code, as it is changed regularly for security reasons. The park telephone number is also clearly displayed on the entrance gate, so we are a little confused as to why a walk to the office was necessary to obtain the same number.

Regarding the shower controls, clear and visible instructions are displayed within the shower block explaining exactly how the system operates. Unfortunately, we cannot do much more than provide clear signage for guests to follow.

As for the hand dryer, unfortunately it developed a fault during your stay. Rather than leaving guests with no means of drying their hands, blue paper towels were provided as a temporary solution until repairs could be carried out. We would have thought having an alternative available was preferable to having nothing at all.

We received no reports of low water pressure during the period of your stay, and all facilities were operating normally. Your visit did coincide with a week of exceptionally heavy rainfall and strong winds. Whilst we clean the facilities regularly, if guests leave doors open during wet weather, rainwater can be blown into the building and onto the floors, which is unfortunately outside of our control.

As for the comment regarding cleanliness, our facilities are cleaned regularly throughout the day. However, during busy periods and poor weather conditions, facilities can quickly become untidy again after cleaning has taken place.

Thank you for taking the time to leave your review. We appreciate all feedback, although we feel some of the points raised may not accurately reflect the overall experience enjoyed by the vast majority of our guests, many of whom continue to rate our park highly and return year after year.

Liked Clean toilet and shower facilities tidy well maintained grounds.

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From the manager: A Big Thank You from Treborth Caravan Park!

We’d like to sincerely thank all our wonderful guests from Pitchup who have taken the time to leave us such kind reviews. Your positive feedback means the world to us and helps us continue improving and growing.

We look forward to welcoming you back soon!

Liked Good location, tidy site

Recommend to friends Visit again

From the manager: A Big Thank You from Treborth Caravan Park!

We’d like to sincerely thank all our wonderful guests from Pitchup who have taken the time to leave us such kind reviews. Your positive feedback means the world to us and helps us continue improving and growing.

We look forward to welcoming you back soon!

Liked Clean site
Location
Welcome from management
Peaceful

Disliked Small pitch too close to neighbour
Dirty showers

Recommend to friends Visit again

From the manager: A Big Thank You from Treborth Caravan Park!

We’d like to sincerely thank all our wonderful guests from Pitchup who have taken the time to leave us such kind reviews. Your positive feedback means the world to us and helps us continue improving and growing.

We look forward to welcoming you back soon!

Liked A really lovely site, with accomodating owners, also the short walk to a local pub, The Antelope, which served great well priced food.

Disliked None

Recommend to friends Visit again

From the manager: A Big Thank You from Treborth Caravan Park!

We’d like to sincerely thank all our wonderful guests from Pitchup who have taken the time to leave us such kind reviews. Your positive feedback means the world to us and helps us continue improving and growing.

We look forward to welcoming you back soon!

Liked Great site lots of options to pitch up . We had electric hook up. Had our dogs with us. Did have issues with electric tripping but this was sorted very quickly. Beautiful location. Staff very helpful , facilities great . Will definitely revisit.

Recommend to friends Visit again

From the manager: A Big Thank You from Treborth Caravan Park!

We’d like to sincerely thank all our wonderful guests from Pitchup who have taken the time to leave us such kind reviews. Your positive feedback means the world to us and helps us continue improving and growing.

We look forward to welcoming you back soon!