Sloeberry Farm

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
At least one of the party members must be aged 25 or over.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
No refunds/discounts for inclement weather, late arrivals or early departures.
The site will send you further check-in information -7 day(s) before your arrival.
Units will be allocated on arrival.

Changes to your holiday
Changes cannot be made once you have booked.

Coronavirus
Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.

Dogs
Dogs must be kept on leads and supervised at all times.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
Your dog must be tattooed or microchipped.

Extras
Motorbike(s) can be brought instead of the car(s) included.

General
Bookings are nominative and non-transferable.
Bookings must not be for more than 14 consecutive nights.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Quiet hours must be respected between 10 p.m. and 8 a.m..
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The site is not liable for any refund in the event of force majeure.
This is a quiet site: no music is allowed.

Hired accommodation
Hired accommodation: £150.00 damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
Your unit must be left clean and tidy; a fine of £150.00 will be charged for unclean units upon departure.

Occupancy
Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).
No hen/stag parties permitted via Pitchup.com.
The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Reception
Reception is open from 4 p.m. to 7 p.m. between 01/04 and 30/11.

Safety
Guests are advised to bring a good quality torch with them as parts of the site are unlit.
If making a fire, the fuel, logs and coal have to be purchased on site.

Vehicles
Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
Continental touring caravans (caravans built with the door on the right-hand side) are not permitted.
No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
Twin axle vehicles are not permitted on site.

Visitors
Visitors are not permitted on site.
Visitors’ cars are not permitted on site.

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