Newmill Farm Wigwams

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
At least one of the party members must be aged 21 or over.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
The site will send you further check-in information 7 day(s) before your arrival.
Units will be allocated on arrival.

Changes to your holiday
Changes cannot be made once you have booked.
Modifications are subject to a £10.00 fee.

Coronavirus
Bookings must not consist of more than 1 different households.
Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.
Minimum spacing of 8 metres between pitches.
Protective masks must be worn at all times in common areas.
Tents are not accepted at this park.

Dogs
Dogs must be kept on leads and supervised at all times.
Guide dogs are allowed on site free of charge.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
Your dog must be tattooed or microchipped.

General
Bookings are nominative and non-transferable.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Please note that the toilet/shower facilities are unisex.
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The site is not liable for any refund in the event of force majeure.

Hired accommodation
No naked flames are allowed inside the hired accommodation units.
Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Occupancy
Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Taxes
This area is not subject to city tax.

Vehicles
Continental touring caravans (caravans built with the door on the right-hand side) are not permitted.
No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors
Visitors are not permitted on site.

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