Deer's Leap Retreat

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 21 day(s) of arrival.

General

• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation

• Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• Open fires are prohibited.
• Please do not touch or feed the animals.
• Swimming in the lake is not allowed.

Taxes

• This area is not subject to city tax.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors

• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.