I need to change the card payment details for my booking before the balance due date. How can I do this?
If your booking confirmation states that your balance will be taken on a specific date and you want to pay a different amount, on a different date or by a different payment method (for example, a different bank account), you must contact the campsite or holiday park direct. Contact details are provided in your confirmation email.
If you have a new card (e.g. a replacement card) from the same bank account used, the payment should still automatically go through on the replacement card.
They will be able to cancel the payment and take payment via the new method. Alternative payment methods available for the campsite or park are shown in your confirmation email. Please note that card payment may not always be possible.
For bookings that do not state that your balance will be taken on a specific date, your card details are not passed to the campsite or park, and the balance payment process would be unaffected.