8,5

Helhetsbetyg baserat på 594 recensioner

 

84% skulle rekommendera det här stället till en vän.

80% skulle övernatta här igen.

 

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Facilities and entertainment2024-08-15

Recensentens land: StorbritannienGary C.MobiltelefonikonBekräftad

  • Tomt med elektricitet på gräs (komfort)
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    Facilities and entertainment

    Tyckte inte om: 

    Struggled to get seats at entertainment hall

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for taking the time to leave us a review.

We are so glad to hear that you enjoyed all of our facilities and the shows put on by our entertainment team!

As you can understand our entertainment is very popular, especially in August, and it is difficult to anticipate the demand for seating within the clubhouse. We will take your feedback on board and improve this aspect for the future.

Thank you again for leaving us a review and we will take all of your feedback on board.

We look forward to welcoming you to Monkey Tree in the future!

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Anonym användare

Could be incredible, but missed the mark2024-08-14

Recensentens land: StorbritannienAnonymMobiltelefonikonBekräftad

  • Tomt med elektricitet på gräs
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  • Tyckte om: 

    Easy check-in and pitch was a good-size

    One of the furthest pitches but still only a 5 minute walk to the central zone with bars and pool

    Entertainers were great and the arcade was fairly priced

    The big playground was good and our special requests were all met (close to play area and toilets, not on busy road) and the pool was great and nice and warm.

    Toilet blocks were clean but dated.

    Tyckte inte om: 

    Woke up one morning to find dog poo in the play area, appreciate it's a dog friendly site but scooping up poo does take the shine off the holiday feeling, especially when you don't have a dog.

    Play area was also surrounded by metal fence railings sat on a mound of dirt, in high-winds one of these blew down and hit my child, he was lucky he saw it coming and was able to brace as it coule have knocked him out cold, reported to security and they just put it back up ready to blow down again so we avoided the park afterwards.

    Shop was missing basics like after sun or moisturiser and nappy cream.

    Pool booking system, not enough bookings for stay.

    Soft play was dated and smelled terrible.

    Very strict rules everywhere, pool was closed over a bit of rain, the bouncers and pool staff were like teachers in a primary school with rules, very bizarre given their lax approach to safety with the railings around the park...

    Quite expensive per night if you aren't able to access the pool which is the main attraction, especially for kids

    Översätt (Översatt av Google Translate)
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Anonym användare

Great place to stay Entertainment for the kids all-day2024-08-14

Recensentens land: StorbritannienAnonymMobiltelefonikonBekräftad

  • Tomt med elektricitet på gräs
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    Great place to stay
    Entertainment for the kids all-day

    Tyckte inte om: 

    Felt sorry fir the staff 20 hour shifts
    As realt shirt on people

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for leaving us a review, we are so glad you enjoyed your stay!

We hope to welcome you back to Monkey Tree again soon!

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Amazing site with excellent facilities and staff throughout2024-08-14

Recensentens land: StorbritannienLouisa M.MobiltelefonikonBekräftad

  • Tomt med elektricitet på hårt underlag och gräs (premium)
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  • Tyckte om: 

    Everything, the site is amazing and I couldn’t fault anything, it was a fab holiday so much so that we extended our stay for another night once we were there.

    Tyckte inte om: 

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for leaving us a review.
We are glad you enjoyed your holiday with us.

We hope to see you again soon!

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Nice site clean facilities and friendly staff2024-08-14

Recensentens land: StorbritannienDarren S.MobiltelefonikonBekräftad

  • Tomt med elektricitet på gräs
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  • Tyckte om: 

    Lovely outdoor swimming pool

    Tyckte inte om: 

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for leaving us a review.

We are glad you enjoyed the pool.

We hope to see you again soon!

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Anonym användare

Never again2024-08-13

Recensentens land: StorbritannienAnonymMobiltelefonikonBekräftad

  • Tomt med elektricitet på gräs (stor)
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  • Tyckte om: 

    Pool size is decent

    Tyckte inte om: 

    Pitch was just pure mud.
    You have to book to go to the pool which was not advertised before booking . Guaranteed two bookings but there was no availability so had to queue for upto 40 mins to maybe get in .
    Dogs to be out of all pool side bar at 6 even though the pool shuts at 7
    Poor WiFi and zero signal
    Shops shelves were empty for the whole 5 days we were there

    Never again

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for taking the time to leave a review.

Our pool is one of the main draws for guests to stay with us and we are glad that you enjoyed these facilities, however as August is our busiest time for us we do encourage those staying with us to book their two pool slots in advance as that allows for two separate occasions that you can go straight into the pool rather than joining the walk-in queue.

We apologise for the condition of your pitch and if contacted, the reception team would have been happy to try and accommodate a move or to involve the grounds team to make it more suitable for your accommodation.

In regards to the dogs and entertainment rule we have on park, we ask that pets be removed from the pool bar as the entertainment starts at 6pm for the little ones and the music and Funky Monkey can be a bit too much for them, we do have seating in the summer nights bars that was available for you for the rest of the evening where parts of the entertainment is held as well.

For the Wi-Fi and signal, we offer a free service that is strongest near our amenities such as the club house. However, this is something that we on park is looking into due to the increased need in Wi-Fi services and we will pass your feedback onto the appropriate departments.

Furthermore, we apologise for the reduced selection that was in the shop during your stay and again, this will be forwarded to the right members of staff to ensure that this gap in stock does not happen again.

We are always looking for ways to improve our guest experience so thank you again for the feedback and your time.

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Definitely recommend to friends and family to visit!2024-08-13

Recensentens land: StorbritannienAlexander H.MobiltelefonikonBekräftad

  • Tomt med elektricitet på gräs
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  • Tyckte om: 

    Lovely bright and colourful site. Lots to do for all the family. Our young children had the most amazing time. The staff are all cheerful and super helpful. The entertainment was great fun, with a busy atmosphere but nothing overwhelming. The on site shop stocked plenty of items. The pool was warm and super clean. A short drive and you had some of the best beaches that Cornwall had to offer. Newquay town is only a ten minute drive away. We are already planning our trip back next year.

    Tyckte inte om: 

    Even though the bathrooms had great warm showers, the shower blocks could have been cleaner and a bit of modernising would be great. Felt a bit dated for what was a well kept site.

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for a leaving us a lovely review.
we can pass on your feedback to the appropriate staff members.
We are glad you enjoyed your stay and we hope to see you again in the future!

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Anonym användare

Geweldige mooie camping met prachtige voorzieningen en staanplaatsen. Genoeg te …2024-08-13

Recensentens land: NederländernaAnonymMobiltelefonikonBekräftad

  • Tomt med elektricitet på hårt underlag och gräs (premium)
  • Rekommendera för vänner   Besök igen
  • Tyckte om: 

    Geweldige mooie camping met prachtige voorzieningen en staanplaatsen. Genoeg te doende zien op de camping en in de omgeving.

    Tyckte inte om: 

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for leaving us a lovely review.

We are glad you had a excellent time staying with us!

We hope to see you again!

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Campsite was very well laid out, amenities were excellent, staff …2024-08-13

Recensentens land: StorbritannienKeith H.MobiltelefonikonBekräftad

  • Tomt med elektricitet på gräs
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  • Tyckte om: 

    Campsite was very well laid out, amenities were excellent, staff were very helpful. In general the campsite was vey well organised.
    Evening entertainment was great for both young and old alike.

    Tyckte inte om: 

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for taking the time to leave us a lovely review.

We are glad you had a excellent time staying with us!

We hope to see you again in the future!

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Lovely site, clean and amazing sized pitches!2024-08-12

Recensentens land: StorbritannienNicole R.MobiltelefonikonBekräftad

  • Tomt med elektricitet på gräs
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  • Tyckte om: 

    The park was amazing for the children i had 2 x 10 year olds and a 8 year old so much for them todo! From the arcade to the summer hut and club house. They where never bored with mini golf and lots of activities to do. The kods didnt get to go into the pool due to fact i needed another adult to take 3 children under 14 in but thats fair enough. Lots of space on the pitches and bathrooms were clean and tidy always someone in there cleaning. Lots of space and close to beaches and supermarket

    Tyckte inte om: 

    I wasn't a fan of the stones buried under the pitch it made pitching a tent a little harder this could have just been my end row pitch i cant speak for any of the other pitches. Also the push button showers were a pain to wash your hair (female thick hair! ) but understand why they have them

    Översätt (Översatt av Google Translate)
Från föreståndaren...

Thank you for leaving us a review.

We are glad you had a excellent time staying with us!

In the future, if there is any issues with your pitch, we can move to a different pitch if you speak to a staff member, or come to reception. We would be more than happy to help you.

We hope to see you again!

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