The perfect place to be!
Kirsty C.
Bekräftad
- Tomt med elektricitet på gräs (komfort)
- Rekommendera för vänner Besök igen
-
-
Översätt (Översatt av Google Translate)Tyckte om: This holiday park was just perfect! All staff were lovely, helpful, kind and welcoming. The park was clean and well kept. The facilities were second to none with so much to do! And the entertainment was just brilliant! We had the best time. The pool is beautiful, and like being abroad! So well priced for such a great place in the best part of Cornwall! We’ll be back!
Tyckte inte om: –
The best family friendly site. Brilliant facilities and fantastic staf
Lauren S.Bekräftad
- Tomt med elektricitet på gräs
- Rekommendera för vänner Besök igen
-
-
Översätt (Översatt av Google Translate)Tyckte om: Second visit for us with a 9 year old, 6 year old, 4 year old and 1 year old. Entertainment is the main reason for return, along with the beautiful facilities. Showers/toilets are always well kept across the site. The pool is gorgeous, clean and heated! So much to do in the arcades, the park is huge and caters to all ages, huge sand pit next to the summer nights bar as well as a soft play. Kids can run off and play and will always be in site.
We have camped all over since I was a little girl with my parents, to now with my children. This is the best family friendly campsite we have found.
Tyckte inte om: –
Thank you for leaving us a lovely review - we are so happy to hear that you enjoyed your stay with us and made use of all of our facilities. Some great pictures of your stay!
We look forward to welcoming you back again soon!
- Tomt med vatten, el och avlopp på hårt underlag och gräs (super)
- Rekommendera för vänner Besök igen
-
Översätt (Översatt av Google Translate)Tyckte om: Size of the pitch
Friendly staff
Great location
The crazy golf is fab (although you do have to pay extra!)
Pool is ok but very cold! No slides either.Tyckte inte om: Sadly where do we start...
- No baby change facilities.
- Ridiculously loud music in the outdoor bar area until after 9pm at night (we had a 1 year old in the caravan). We were in a Tourer and the music was awful, loud and went on too long. If it was moved to the indoor bar area... Perfect!
- toilet blocks have no hair dryers
- toilet blocks ran out of toilet paper
- no soap at all in the women's toilets blocks. Had to ask member of staff for some
Thank you for leaving us a review. We are happy to hear that you enjoyed the facilities on Park.
Specific toilet blocks do have baby change facilities, a member of staff would have been happy to point these out to you during your stay.
During busier periods, such as the school holidays, facilities may run low on supplies such as toilet paper or hand wash. Our Housekeeping team work tirelessly to re-stock as fast as they can - During peak season this can often be required more frequently and I am sure that the team were happy to re-stock as soon as this was brought to their attention.
The entertainment starts in the Summer Nights Bar and will then move in to the main Clubhouse, if staying on a pitch listed as close to the facilities, we inform guests that these pitches are subject to extra noise. Alternative pitches can be booked, or depending on the availability at the time, another pitch may have been available that was more suitable for your family.
Thanks again for leaving us a review - we hope the points mentioned do not deter you from staying with us again!
Found park very clean staff very friendly and plenty of …
Peter C.Bekräftad
- Tomt med elektricitet på gräs (komfort)
- Rekommendera för vänner Besök igen
-
Översätt (Översatt av Google Translate)Tyckte om: Found park very clean staff very friendly and plenty of things to do
Tyckte inte om: None
Thank you for leaving us a review!
We are happy to hear that you enjoyed your stay with us and hope to welcome you back again soon!
Excellent site from all points ❤️
Adnana Elena F.Bekräftad
- Tomt med elektricitet på gräs
- Rekommendera för vänner Besök igen
-
-
Översätt (Översatt av Google Translate)Tyckte om: Loved our first experience of camping ❤️
Activities options for young kids are amazing and my girls enjoyed so much having fun every second ❤️
We will definitely come back very soon ❤️Tyckte inte om: –
Thank you for leaving us such a lovely review!
We are delighted to hear that you had such an amazing experience with us!
We can't wait to welcome you back to Monkey Tree again soon!
Clean bathrooms Pool Entertainment
Leanne B.Bekräftad
- Tomt med elektricitet på gräs (komfort)
- Rekommendera för vänner Besök igen
-
Översätt (Översatt av Google Translate)Tyckte om: Clean bathrooms
Pool
EntertainmentTyckte inte om: Having to book a slot at the pool.
Every day was already fully booked.
Didn’t appreciate that we booked this site because of the pool and then over our 5 day stay only got less than an hr because of the booking system, seems unfair
Thank you for leaving us a review, we are glad to hear you enjoyed your stay!
We are sorry to hear that you didn't have the experience you were expecting regarding use of our swimming pool, we have safety regulations we need to abide by which we are sure you can understand, this is to keep everyone safe and well looked after during their stay with us.
We would love to welcome you back to Monkey Tree again soon!
- Tomt med elektricitet på gräs (komfort)
- Rekommendera för vänner Besök igen
-
Översätt (Översatt av Google Translate)Tyckte om: Great site. Facilities were great. Site is spotless, always some about cleaning. All staff were friendly and helpful. Great base to visit Cornwall!
Other reviews say about the lack of WiFi and phone signal, this really didn’t bother us, it was a blessing 🤣Tyckte inte om: We couldn’t stay longer!
Thank you for taking the time to leave us such a lovely review, we are so glad to hear you enjoyed your stay with us! We hope to welcome you back to Monkey Tree again soon!
Good but mind the staff
Kris B.Bekräftad
- Tomt med elektricitet på gräs
- Rekommendera för vänner Besök igen
-
Översätt (Översatt av Google Translate)Tyckte om: Superb camp site location. And some good amenities.
Tyckte inte om: Although most staff were polite there were a few exceptions. One in particular would win no customer service awards. Also quite expensive overall stay.
Thank you for taking the time to leave a review.
We apologise for any unsatisfactory interactions you encountered with our staff members, we would like to ensure you that customer satisfaction is paramount here at Monkey Tree and we take feedback onboard to improve future customer experiences.
Our prices reflect the facilities we have on site available for our guests to use throughout the duration of their stay. We are constantly reviewing and discussing price points to ensure families can relax during their stay knowing they have got facilities and entertainment included in their stay.
We are glad to hear that you enjoyed the location of our site - we hope you managed to explore all of the lovely places Cornwall has to offer in the surrounding areas of our park!
We hope to welcome you back to Monkey Tree again soon!
Had a great time and will definitely go back.
Laura H.Bekräftad
- Tomt med elektricitet på gräs
- Rekommendera för vänner Besök igen
-
Översätt (Översatt av Google Translate)Tyckte om: We loved the amount of effort that went into the look and feel of the park, the workers (especially the entertainment team) who were friendly and hard working, the pitch size, the facilities and bingo of course.
Already thinking about when to go back 😁Tyckte inte om: –
Thank you for taking the time to leave us such a lovely review!
We are so glad you enjoyed your stay with us at Monkey Tree - we are looking forward to welcoming you back for another stay again soon!
Would not return
Michelle M.Bekräftad
- Tomt med vatten, el och avlopp på hårt underlag och gräs (super)
- Rekommendera för vänner Besök igen
-
Översätt (Översatt av Google Translate)Tyckte om: The area
Tyckte inte om: The facilities starting with the pool showers were dirty and the toilet and shower blocks were also dirty
Thank you for taking the time to leave us a review, we would like to apologise if you felt the facilities were not up to standard. We would also like to assure you our housekeeping team are very hardworking and dedicated to maintaining a clean environment for our guests and take pride in the service they provide. We will take this feedback onboard to improve for future guest experiences.
Thank you so much for leaving us a lovely review and posting some excellent photos of your stay!
We are so happy to hear that you enjoyed your time here at Monkey Tree, from the entertainment to Palm Bay!
We look forward to welcoming you back!