Chapmanswell Caravan Park

Tyckte om Nice quiet and clean campsite

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Från föreståndaren: Thank you for review :)
We really do appreciate the time taken, and the feedback given.
We are delighted that you enjoyed your stay here at Chapmanswell, and we look forward to seeing you again soon :)

Tyckte om Pitch was good and level, daytime lovely and peaceful site. If you want the ability to drink through to the early hours then it was a superb site

Tyckte inte om Pitch was close to bar, evenings the local area came in for drinking and got extremely noisy, first night until 3 am. Had to get through large amount of drinking people to get to showers and toilets, some wouldn't move.

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Från föreståndaren: Thank you for your feedback. We are pleased that you found the pitch level and enjoyed the peaceful surroundings during the day.
We are sorry that you experienced noise during your stay. However, we would like to clarify that our toilets and shower facilities have a separate entrance at the rear of the building, so guests do not need to walk through the bar or past customers to access them. We are sorry if this was not made clear to you during your stay.
We take concerns about late-night noise seriously and will continue reminding everyone to be considerate of other guests. We only wish you had spoken to a member of our team at the time, as we would have done our best to help.
Chapmanswell Caravan Park Management Team

Tyckte om Pitch was level and spacious

Owners and staff were super friendly and helpful with recommendations of the area.
Lady behind the bar and her daughter in the shop were also extremely friendly.

Tyckte inte om Toilets and showers need updating, and the pot wash area felt a bit grubby.

Club house is very locals only vibe, parties going on until 1-2am all weekend despite rules saying no noise after 10pm so we left a day early due to not sleeping very well unfortunately.

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Från föreståndaren: Thank you for taking the time to leave your review. We’re pleased you found your pitch spacious and level, and particularly pleased to hear your lovely comments about our owners and staff being friendly and helpful.
We’re sorry that some aspects of your stay weren’t to your liking. We do take comments regarding our facilities and cleanliness seriously and will review the points you have raised.
We would, however, like to clarify the comment regarding “parties going on until 1–2am all weekend.” During your stay, one of our holiday caravan owners was celebrating his 60th birthday. This was a special occasion which we explained to guests at the time, and the celebration was open and welcoming to everyone on the park. It was not a private “locals only” event, nor is late-night partying a normal occurrence every weekend.
The Anglers Rest is our on-site clubhouse and is open to holidaymakers, caravan owners and local visitors alike. The bar closes at 12.00am.
In addition, our pot wash facilities are cleaned once a day. We do ask that all users clean up after themselves following use, as the facilities are provided as a shared privilege for all guests to enjoy.
We work hard to create a friendly and welcoming atmosphere for everyone.
Thank you again for your feedback and we wish you and your family all the best.

Tyckte om Nice spacious site; dog friendly; clean and modern facilities; very welcoming family-run business. And the Angler’s Arms is a lot of fun with very good food and selection of drinks. Great place to stay. Really enjoyed ourselves here.

Tyckte inte om Nothing.

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Från föreståndaren: Thank you for review :)
We really do appreciate the time taken, and the feedback given.
We are delighted that you enjoyed your stay here at Chapmanswell, and we look forward to seeing you again soon :)

Tyckte om The only thing I liked was the entrance in and out

Tyckte inte om Club house have discos every Friday & Sat Night with the music blaring until very late
Then when it's kicking out time you have to put up with sound of drunks continuing there partying till early hours !
The owners do not seem bothered and are only bothered about how much electricity you are using if Camping

Dog Shit in Camping field as everyone is walking there dogs in there and not picking it up even husband of owner
And yet it's not a dog walking area
Little kids haven't play here not very nice for them !!

Toilet and Showers are too far away for campers to get to as they are located at the back of the Clubhouse! Not very safe in the middle of the night and you have a mile walk just to want a wee

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Från föreståndaren: Thank you for your feedback.
We clearly advertise that The Anglers Rest provides music and entertainment every Friday and Saturday evening. All clubhouse entertainment finishes and the clubhouse closes by midnight.
We regularly remind guests to clean up after their dogs, and our maintenance team checks the camping and dog-walking fields throughout the day. The site becomes much busier with families and dogs during the summer school holidays, but any mess reported to us is dealt with promptly.
We would also like to clarify that the toilets and showers are approximately 400 yards from the camping field—not a mile away—and the access route is illuminated throughout the night for guests’ safety.
Had these concerns been reported to us during your stay, we would have done our best to address them immediately.
Chapmanswell Caravan Park Management Team

Tyckte om Excellent pitch service washroom everything amazing

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Från föreståndaren: Thank you for review :)
We really do appreciate the time taken, and the feedback given.
We are delighted that you enjoyed your stay here at Chapmanswell, and we look forward to seeing you again soon :)

Tyckte om Toilets kept clean and showers theres no entertainment on site for kids and only a tiny park

Tyckte inte om Food was extremely greasy

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Från föreståndaren: Thank you for taking the time to leave your feedback.

We are pleased to hear that you found our toilet and shower facilities very clean, as our team works hard to maintain a high standard throughout the park.

We are sorry to hear that you found your food greasy and that it wasn't to your taste. We always welcome constructive feedback and will pass on your comments to the relevant team.

With regards to entertainment for children, Chapmanswell is a family-friendly touring and camping park, rather than a large holiday resort, and we do not advertise an extensive children's entertainment programme. We do however, provide facilities for children to enjoy, along with plenty of outdoor space.

We appreciate that our park will not suit everyone, particularly guests looking for the larger Holiday park vibe, with children's entertainment and extensive play facilities.
We always try to represent Chapmanswell accurately so that guests can choose the type of holiday that best suits their family.

Thankyou again for your comments, and we wish you well with your future travels.

Tyckte om Very clean showers and toilets. I asked for a pitch near to amenities and staff were very helpful.

Tyckte inte om The clubhouse still had music thumping out at 11.30pm on a Sunday night.
A resident dog barked incessantly until early hours sometimes, but I was close to the area.
Shower had hot water one day, not the next. The third day was lukewarm.
Pot wash, no hot water.
Shop wasn’t open at the hours advertised.
I didn’t have time to waste chasing it up as I was only there a few days and managed.

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Från föreståndaren: Thank you for taking the time to leave your feedback. We are pleased to hear that you found our showers and toilets very clean and that our team were helpful in finding you a pitch close to the amenities as requested.
We are, however, sorry to hear that some aspects of your stay did not meet your expectations.
We apologise for the disturbance caused by music from the clubhouse and by a barking dog. We appreciate that, particularly later in the evening, guests should be able to enjoy their surroundings without unnecessary disturbance, and your comments have been noted.
We were also disappointed to read about the problems you experienced with the hot water. Unfortunately, we were not made aware of this during your stay. Had it been reported to us, we would have investigated it immediately and done our best to rectify the problem. The same applies to the pot-wash facilities.
With regard to the shop, there can occasionally be times when staff are required elsewhere on the park assisting guests or dealing with operational matters. We appreciate that this can be frustrating if you arrive expecting it to be open, and we will review how our opening information is communicated.
We genuinely value feedback, both positive and negative, as it gives us the opportunity to identify where improvements can be made. We only wish we had been given the opportunity to address some of these concerns while you were with us.
Thank you again for staying with us, and for your kind comments regarding the cleanliness of our facilities and the helpfulness of our staff.

Chapmanswell Caravan Park

Tyckte om As Sub contractors working up and down the country finding a campsite near to where we are working is always handy. Paula and her team were very friendly and welcoming. As self employed guys the cost of digs comes straight out of our pockets so keeping costs minimal is important so being summer we chose to pitch up a couple of tents for 4nights. The facilities were brilliant, hot showers and toilets accessible 24hours a day, a great clubhouse which opened at around 3pm every day (summertime) which gave us a place to have a nice few beers and food at good pub prices and some respite from the heat of the day! (Avg 32degrees this week) a few of the guys we met live on the site and everyone is so friendly and welcoming, even stuck the footie on the TV for me a couple of nights so I didn't miss the games lol.
Being able to charge our phones, connect to WiFi and use our work laptop in the clubhouse is a definite bonus aswell as having pool tables and fruit machines. There is a launderette and shop on site and facilities for sending and receiving parcels, and there is also a room with a microwave, air fryer, kettle, sink and fridge/freezer you can also use aswell. If we are down Launceston way again we will definitely be staying again.
Thanks for making us feel welcome.
Richie

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Från föreståndaren: Thank you for review :)
We really do appreciate the time taken, and the feedback given.
It was an absolute pleasure to serve you both.
We are delighted that you enjoyed your stay here at Chapmanswell, and we look forward to seeing you again when you are down this way :)
take care

Tyckte om Friendly staff, clean facilities and good sized pitches

Tyckte inte om Nothing

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Från föreståndaren: Thankyou for taking the time to leave your feedback.
It is genuinely very much appreciated.
We are pleased that you enjoyed your stay, and very much hope to see you back here at Chapmanswell in the near future :)