Kessingland Beach Holiday Park

A aimé Check in, ☀️ weather obviously (ask for pitch with shade if you have pets , pitch, facilities

N'a pas aimé Sadly shower pipes blocked up and drains away very slowly, backing up flooding by end of day, has been reported I believe and will get sorted

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A aimé Electric pitch was good, clean andcwell supplied. Toilets and shower close by. Water and bins too. Beach 5 minute walk away. I can't really find a fault. Was able to use swimming pool included which was very nice on hot days.

N'a pas aimé I didn't dislike anything but it just wasn't my type of site, being in a park home site. I just needed to try out a new electric extension plug gang before my big trip to Wales.

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Réponse du gestionnaire : Hi, thank you for taking the time to share your review. We're delighted to hear you enjoyed your stay and found your pitch clean, well maintained, and well equipped with convenient facilities nearby.

It's great to know you enjoyed the swimming pool, the beach location, and the overall standard of the site. We appreciate that every guest looks for something different from their holiday experience, and we're pleased we could provide a comfortable base while you tested your equipment ahead of your trip.

Thank you again for your feedback, and we hope to welcome you back for another stay in the future. ^E

A aimé Large pitch, drinking water close to the beach swimming pool and mini golf great time there

N'a pas aimé Toilets pretty far away from the pitches

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Réponse du gestionnaire : Hi Kamila,

Thank you for your review.

We hope to be able to welcome you back again soon. ^SR

A aimé Come here 3 or 4 times throughout the year.Lovely pitches and excellent location.Use of swimming pools excellent

N'a pas aimé The showers this time round ran lukewarm/cold ☹️
Other campers not keeping dogs on leads particularly on the campsite

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Réponse du gestionnaire : Hello,

We really appreciate you taking this opportunity to share your review on your recent stay, your feedback is extremely important to us as we are always looking for ways to improve and enhance the guest experience. ^JC

A aimé Nice location, and lovely facilities. Lots of things to do on site and the beach is a very short walk away

N'a pas aimé Wifi is not free and has an awful signal, toilet blocks are among the static caravans and not by the camping which is not very logical and makes it a fair walk. Need clearer lay our for pitches as the pitch next to us decided to park on our pitch the whole weekend.

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Réponse du gestionnaire : Helo,

We sincerely appreciate you taking the time to share your review on your recent stay. Your feedback is incredibly valuable to us as we continuously strive to improve and enhance the guest experience. Thank you. ^JC

A aimé We enjoyed staying here the booking in process was seamless, there was always something going on for my daughter, pitches where a decent size and were well maintained. Showers and toilets where cleaned and toilet roll replaced often. Food in the restaurant is on par with a Wetherspoons.

N'a pas aimé It was a busy weekend so was a little loud, with music but that's not the sites fault. The only things I would say was a pain was the distance we were from the toilet facilities with a child and no wifi, we did not pay the extra, or telephone reception..

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Réponse du gestionnaire : Hi Nicola,

Thank you for taking the tim to share your experience with us, we are thrilled to hear you ha a good stay overall.

Your feedback is incredibly valuable to us as we continuously strive to improve and enhance the guest experience. Thank you. ^JC

A aimé Clean camp .toilet and shower block very clean .plenty of things to do on site

N'a pas aimé Nothing

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Réponse du gestionnaire : Hi Stephen, Thank you for your fantastic review.

We're delighted to hear that you enjoyed your stay and found the site, toilet and shower facilities to be clean and well maintained. It's also great to know that you made the most of the range of activities and facilities available on site.

Your kind comments are greatly appreciated and will be shared with the team, who work hard to ensure our guests have an enjoyable experience.

Thank you for recommending us, and we look forward to welcoming you back again soon. ^EC

A aimé nothing.

N'a pas aimé The location is very tight for caravan towing, the pitch I was given was waterlogged and my caravan "sunk" before I could park it so had to be towed off by a tractor. Grass is cut most days so not peaceful at all, also the person who does the gardening decided to strim around my caravan whilst I was in it asleep, and covered my caravan in grass!!!, Staff not that friendly when asked if there was a feedback form, just given an e-mail address. No dogs allowed in any area of the facilities- bar, arcade, and the shower was cold- was told that there was a problem with the boiler and waiting for repair- not know when this was going to be done.

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Réponse du gestionnaire : Hello Denise,

We sincerely apologise that your holiday was not as you had hoped. We aim to provide excellent customer service and maintain high standards throughout all areas of our business. It is concerning that our usual exceptional standards were not met during your recent stay, and we will take immediate action to ensure this does not happen again. Thank you for bringing this to our attention. ^JC

A aimé Like the 3rd pitch we had. The staff were good when dealing with our pitch problems.

N'a pas aimé Toilet/showers very poor. Water temperature wasn't consistent. Pitches not level, loads of deep tyre tracks from previous campers getting stuck. Pitches 20 - 15 under trees some of which were on the roof of motorhome. Loads of bird droppings and midges as close to water. Our 3rd pitch was good though. Road very awkward to turn down toward the site so much so that I had a resident hit my car all down the side while he was cutting the corner.

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Réponse du gestionnaire : Hello,

Thank you for taking the time to share your feedback with us. We're sorry to hear that your holiday didn't meet your expectations, as we always want our guests to leave with happy memories of their stay.

We really appreciate you bringing your concerns to our attention. Your feedback is invaluable, and we will ensure your comments are shared with the relevant teams as part of our ongoing commitment to improving the experience we provide for all of our guests.

Thank you again for taking the time to let us know about your experience.^JC

A aimé The restaurant was really good, lots of offers on.
Maria who does the morning, was super friendly and customer service was excellent.

N'a pas aimé However the camping and touring was diabolical.
Flooding on the site where we were.
Showers run cold and after a few seconds, wasn't very clean, very dated.

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Réponse du gestionnaire : Hi Angie,

Thank you for taking the time to share your feedback. We are sorry to hear that your holiday did not meet your expectations, as we always want our guests to leave with happy memories of their stay.

We appreciate you bringing your concerns to our attention, and your comments will be shared with the relevant teams as part of our ongoing efforts to improve the experience we provide. ^JC