Kessingland Beach Holiday Park

A aimé Not much.

N'a pas aimé Pitch was so slanted I couldn’t level my caravan,stedies weren’t long enough.showers needed updating,had to hold in the button with one hand while trying to shower with the other.beer and food were overpriced.

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Réponse du gestionnaire : Hi there,

Thank you for your honest feedback.

We apologise for any disappointment caused during your stay.

We hope to be able to welcome you back to one of our parks in the future. ^SR

A aimé Flat pitch. Toilet/shower block clean and tidy.

N'a pas aimé As a blue badge holder my request on booking to be near water tap and waste area was totally ignored. I was at the furthest point from facilities on the site.
On entering the site no instructions of where to go were provided when booked or at the entrance to the site. We followed the sign for camping and tourers but there was no one to welcome us or explain where to pitch. A passing worker was helpful and went to get our welcome pack and pointed to where the taps, grey waste were located. Still not sure where the Elsan was located. We were pitched near and part under a tree and had very poor TV signal. Very dissapointed. ALL new customers should be welcomed and better signage is required with more taps and waste points. No comment on other facilities or entertainment as we did not use them.

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Réponse du gestionnaire : Hi Kevin,

Thank you for your review.

We are truly sorry for any disappointment caused - this is certainly never our intention.

Please be assured that your feedback will be shared with the on park management team for internal review.

We hope to be given the opportunity to be able to welcome you back to one of our parks in the future. ^SR

A aimé Spacious pitches with facilities nearby

N'a pas aimé Toilet block was a little dated

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Réponse du gestionnaire : Hi Chris,

Thank you for your honest feedback.

We hope to be able to welcome you back in the future. ^SR

A aimé Near beech location,

N'a pas aimé Showers are a bit dated could do with a uplift but ok

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Réponse du gestionnaire : Hi Karen,

Thank you for your lovely review Karen. We’re so pleased you enjoyed the beach location, the fantastic walks and of course the local chippy!

It’s also great to hear our team made such a positive impression — we’ll make sure your kind comments are passed on to the staff.

We really appreciate your feedback regarding the showers too, and we’ll certainly take your comments on board as we continue to improve the facilities.

We look forward to welcoming you back again soon. ^EC

A aimé - Spacious pitches
- choice of activities
- price

N'a pas aimé - activities disorganised - pottery painting noone was even aware of booking, aqua paddlers was soo chaotic playing games with 3yr olds not age appropriate due to understanding.
- kids jot grouped in correct ages (if i had known i would of booked mine together in older section (with youngest being 7 and good swimmer)
- kart hire was shocking
- not many toilet blocks
- park could do with an upgrade - not much for 5yrs+

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Réponse du gestionnaire : Hi there,

Thank you for your honest feedback.

We hope there have been certain aspects of your stay you have been able to enjoy and we are able to welcome you back to one of our parks in the future. ^SR

A aimé spacious pitches ,nice clean park,right next to the beach for the dogs

N'a pas aimé nothing

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Réponse du gestionnaire : Hi there,

Thanks for the great review!

We hope to see you again soon. ^SR

A aimé Good sized pitches. Facilities all clean appeared well maintained. Staff friendly. Pool was clean and accessible. Site in great position for walking and to access local buses to go further afield without need for moving campervan. Also near to sea coast

N'a pas aimé Water was not reliably hot for showers and washing.

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Réponse du gestionnaire : Hello,

Thank you so much for taking the time to leave such a great review.

We really do value your feedback and hope to welcome you back on holiday with us again soon ^JC

A aimé Friendly staff. Great amenities.

N'a pas aimé Cost of water bottles! £3.50 was ridiculous. Otherwise all was very good.

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Réponse du gestionnaire : Thank you so much for sharing your feedback, Rachel. I'm truly delighted to hear that you enjoyed your recent stay with us. Your comments regarding the price of water are very important, and I will make sure to pass them along to our food & beverage team for review. We always strive to offer competitive pricing and continuously look for ways to improve our guests' experience. We genuinely appreciate your input and hope to welcome you back for another wonderful stay in the near future. ^AB

A aimé the site was clean and well run, staff very helpful always available to answer questions, had an enjoyable stay. If I had a dislike it would be the showers not a good experience had much better.

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Réponse du gestionnaire : Hi there,

Thank you for your review.

We hope to be able to welcome you back in the future. ^SR

A aimé Quiet site right by the beach

N'a pas aimé Cleanliness of toilets and confusing road to find campsite with name so similar to other campsites locally

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