Hope Valley Holidays

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.
• Modifications are subject to a £10.00 ($13.81) fee.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Please pick any available site on arrival.
• The park will send you further check-in information 2 day(s) before your arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leashes and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The campground/park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• The park does not accept breeds/crossbreeds listed in the Breed-specific legislation (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).
• Your dog must be tattooed or microchipped.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Public areas are non-smoking.
• The games room is open between 03/21 and 11/08.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Hired accommodation

• Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.
• No naked flames are allowed inside the hired accommodation units.

Occupancy

• Bookings must not consist of more than 4 different households.
• Group bookings of 15 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.
• Group bookings of 30 or more adults are not permitted (couples and immediate family members excepted).
• No bachelor/bachelorette parties permitted via Pitchup.com.
• Single-sex bookings of 8 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Firepits are permitted but must be raised off the ground and attended by an adult at all times.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• Only one parent/child pair at a time may use each structure in the play area.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Sites

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• You must follow management instructions when setting up your tent/rig and related equipment.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• No vehicle movement between 11 p.m. and 7 a.m..
• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.
• The charging of electric vehicles is not permitted on site.
• Twin axle vehicles are not permitted on site.
• Units longer than 8 metres are not allowed.

Visitors

• Visitors must leave the premises by 10 p.m..