Camping Eucaliptus

Positiv Emplacements spacieux, propre, belle plage mais 5 min à pieds

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Positiv Estuvo bien

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Positiv Bungalows suficiente para tres personas personal amable y en un sitio como es el Delta del Ebro excelente

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Positiv amamos el lugar, la limpieza, la naturaliza, el vibe..todo

Negativ el culchon doble es MUY duro, dormimos mal (cabana 37)
y el agua en las duchas se queda fria cada 10 segundos, sufrimos las 5 noches de ambas temas, espero que arreglais esto, porque son 2 cosas super basicas en cualquier lugar (y pagamos muy caro por ser en semana santa)
lo demas, perfecto <3 y el equipo maravilloso

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Positiv Direkter Zugang zum endlosen Strand, sauber und gut ausgestattet, gutes Restaurant. Weit draußen im Ebrodelta gelegen, keine Hotelburgen oä. In der Nähe.

Negativ Rel. Kleine Stellplätze, über Ostern recht teuer

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Positiv Nice area

Negativ They tried to charge over and above the pitch up price as it was “Easter week” even though we book the actual dates via pitch up. Spent over an hour at reception getting pitch. Left after one night as I would not pay the inflated price

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Vom Platzbetreiber: Hello Mr,

We are very sorry to hear that your experience did not meet your expectations. However, we would like to kindly clarify the situation.

At no point did we attempt to charge you more than the official rate. All our prices are set at the beginning of the season and are directly synchronized with PitchUp. The total shown at the time of booking is always accurate, provided that all reservation details (dates, number of guests, dog supplements, etc.) are correctly selected.

In your case, the total calculated by PitchUp matched the amount requested upon arrival, as it is based on the information entered during the booking process. Please also note that the tourist tax (0.99€ per adult/night) is not included in the online price, and is payable upon arrival, as indicated.

Regarding the ACSI discount, it was correctly applied for the first night, which fell within the low season period. As stated in the ACSI guide and on their website, this discount is only applicable on the specified dates and is not valid during high season, so it could not be applied the second night.

We understand that pricing can sometimes be confusing, especially when there are different seasonal rates and discounts apply. However, this situation was not due to an overcharge on our part, but rather a misunderstanding of the booking conditions.

We also attempted to speak with you the following day to resolve the matter in person, but unfortunately you had already departed. We truly wish your stay could have ended on a more positive note and we remain at your disposal for any further clarification.

Best regards,
Reception of Camping Eucaliptus

Positiv Well shaded, quiet, lovely facilities, walkways etc beautifully clean

Negativ Mine was great, but husband had a cold shower

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Positiv Ens agrada molt. Fa 20 anys q anem amb la família. Els meus fills i nosaltres ens sentim com a casa.
Un càmpin tranquil, familiar i molt net i cuida’t. Tot el personal q hi treballa són molt amables!

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Positiv Instalaciones limpias, atención al cliente , buen acceso a playa . Supermercado abierto y bien de precio. Tuvimos un altercado y nos lo solucionaron con rapidez

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Positiv Parcela premium: muy plana, cómoda, con agua y electricidad propia.

Negativ Solo hay un edificio de baños/ lavadero… me hubiese gustado otro edificio en nuestra zona, pero al ser un camping pequeño, las distancias acaban siendo cortas.
Podría haber descuentos para familias numerosas.

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