Pencnwc Holiday Park

Positiv Nice big pitches and good amenities Spotless clean
Reasonable prices
Good food

Negativ 10am leaving time, I think 11am would be better on touring pitches, as it gives you more time to get awning etc packed away. 10am with a little one doesn't give you much time

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Positiv Lovely campsite with great facilities, we really enjoyed our stay. Indoor pool a great plus!

Negativ A number of the games in the arcade didn’t work - don’t waste your money!

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Positiv Easy to use waste points
Toilets clean and tidy.
Overall site was imaculate and well maintained.
Club house had plenty on and good value.
Nice outside seating area.

Negativ Too many rules, rule signs and cctv knocking around, felt a bit watched. I know its due to safety and its a big site with alot of money spent but can haveva negative effect.
Caravaners parked cars infront on thier vans, I feel for the safety of others these should be left in carpark as always coming and going and some cars not leaving enough room to get out.
The pitches we felt were too close to each other maybe as we had a corner plot it felt that way. Next door had thier van parked accoss the front of thier caravan and the kids were just dumping thier bikes infront of ours so felt that we had to move further back to give them space and prevent damage to our van.
No cash machine on site or ability to get cash back to join in on bingo or ammusments, but thats just being picky.

It depends what you want and like when camping, but for a easy hastle free trip this is it, you dont really need to leave site but thats not us we like to explore so we walked twice into New Quay which was very easy as all down hill down a country lane. Pub and shop just outside the site.
Reason why I said I would not return is purely due to location and felt the site was mainly for regulars.

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Positiv The site was lovely and clean, reception very helpful and the food and bar lovely. Liked the fact security drove around in an evening.

Negativ Felt abit out of place in a campervan compared to caravans but got chatting to neighbours.

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Positiv Wow what an amazing site...and fabulous friendly staff... unfortunately we had a miss hap with the awning so unfortunately we wasn't able to stay in our tourer...the staff went above and beyond to save out holiday by allocating us a static caravan for the week...we were able to keep our own van in their site and still enjoy our holiday...we had 3 very happy children. The entertainment was amazing... hilarious team, site was immaculately clean, amenities were spot on...will definitely be returning in the future

Negativ There is nothing to dislike... everything was amazing

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Positiv Clean site
Staff helpfull and friendly
Club house and food excellent 👌
Pool was clean and monitor so not over crowded

Negativ None

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Positiv We liked everything about Pencnwc, it is a beautiful camp, set in lovely grounds, plenty of things to do on site for adults and children. It has a spotless shower block and plenty of lovely walks with two lovely lakes.

Negativ Only wifi in the clubhouse, was a little frustrating.

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Positiv Lovely and clean
Meals in the club house were really good

Negativ Nothing

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Positiv Majority of the site was clean and friendly staff.

Negativ Bins constantly full and surrounded by wasps. Wasps were a problem round the site. Toilets/showers could have been cleaner and need updating. Unfortunately out car and caravan were hit several times by footballs, when there was a perfectly good and large green space for children to go and play football, and no apologies given by parents, who didn't seem to care about other peoples property. Management didn't seem overly bothered when we spoke to them about this, we left a day early, due to frustration and feeling let down. Sadly, we had high hopes for this site.

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Vom Platzbetreiber: Dear Lorraine,
Thank you for your feedback. We're genuinely sorry to hear that your stay didn’t meet your expectations, and we appreciate you taking the time to share your experience.

We would like to clarify that some of the concerns you’ve raised — such as the bins, wasps across the site, and the condition of the toilets and showers — were not brought to our attention during your stay. Had we been made aware, we would have done our best to address them promptly. That said, we absolutely take these points on board, and we’re reviewing them with our team to ensure improvements are made.

We’re genuinely sorry about the incidents involving footballs hitting your car and caravan. When this was reported, we did speak with your husband and he was offered a refund at the time, which he said he would discuss with you. We always aim to resolve issues as fairly and promptly as possible and regret that you still left feeling disappointed.

We do appreciate your feedback, and we are actively working on improvements to ensure better stays for all our guests in the future.

Warm Regards,
Liam

Positiv Everything , spotlessly clean , great facilities, fabulous site, even a shuttle taxi into new Quay,

Negativ Nothing

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