Pencnwc Holiday Park

A aimé The facilities are amazing.
It is extremely clean.
The bar and food is both high quality and reasonably priced.

N'a pas aimé It was really noisy at night.

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Réponse du gestionnaire : Hi Ellyse,

Thank you for your review. We're so glad you enjoyed the food and bar.

We're sorry to hear it was noisy at night. If this ever happens during your stay, please let a member of our team know and we'll do our best to help.

We hope to see you again soon!
Warm Regards,
Liam

A aimé swimming pool and 2 parks for the kids to play in park is a decent size so lovelly to walk around after dinner the ourside bar was a lovelly addition providing great choice of snacks and a really
nive outdoor seating area very chilled

N'a pas aimé my husband had hoped to do a little fishing on the onsite lake but it was so grimey just needs looking after better

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Réponse du gestionnaire : Hi Gwawr
We're sorry to hear the lake was disappointing. We no longer advertise the lake as a fishing lake, as it is not maintained for fishing, but we appreciate your feedback and are glad the rest of your stay was an enjoyable one. We hope to welcome you back again soon!
Warm Regards,
Liam

A aimé Cleanliness of the whole site,
Toilets blocks and amenties outstanding.
Lots of play areas for kids.
Swimming pool was a great size.
Food was great in the restaurant,
All in all great stay as it ws the first time to take our Grandson who was not bored throughout

N'a pas aimé Nothing

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A aimé Clean ,modern and close to new quay

N'a pas aimé Dogs barking

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A aimé Everywhere was spotless, staff very friendly good entertainment. Shuttle bus was very handy to Newquay with Pete who was so friendly

N'a pas aimé When you went for a shower the lights went off. A small shop on site would be good for milk etc.
No wifi!! Except in clubhouse

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A aimé Very clean, food was amazing. Couldn't fault this place one bit.

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A aimé Brilliant campsite . Very clean. Excellent toilet and shower facilities . Great pitches . Well maintained . The outside bar was amazing ..large tvs felt like we were abroad. Amazing food and great prices . 2 parks for the kids and while we were there they had a large bouncy castle event . All staff were lovely. Free bookable shuttle into New quay. Local shop and pub 10 minute walk and t5 bus very cheap to Aberystwyth ect. We will definitely be calling again

N'a pas aimé Disabled door did open even tho it was locked on the inside .

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A aimé Mixed feelings on this park
Park is kept very clean and tidy
Toilet/shower block is very clean
Most of the food was nice
One member of the bar staff was nice and chatty (young boy)
Site is extremely quiet so you get a good nights sleep

N'a pas aimé No evening entertainment that is mentioned on the features of the park
When ordering food order the fries as they are nice stay clear of the chips they are not so nice.
Staff in the on site restaurant are more interested in playing poole with one of the members of staff giving off a very creepy vibe ( wee guy with glasses always playing poole)
This site is more for the OAP age as it's more for pitching up and sitting bored out your mind watching the clouds roll by
The bus has to be booked leaves at 11am and comes back at 5pm
The local shop is closed about 4pm went 2 days in a row at 5pm and 6pm both times it was closed

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Réponse du gestionnaire : Hi Lynne,

Thank you for taking the time to leave your review.

We're pleased to hear you found the park, toilet and shower facilities clean and tidy, enjoyed most of the food, and appreciated the friendly service from one of our bar team.

We're sorry that some aspects of your stay did not meet your expectations. We'd like to clarify a few points for future guests. Our evening entertainment is offered during weekends and school holidays only, as stated in our park description, so there is no scheduled entertainment outside of those times.

Regarding our staff, once they have finished their shifts, they are welcome to enjoy the park's facilities as guests. However, we always expect our team to provide a professional service while they are on duty.

Finally, while we understand your disappointment with the local shop's opening hours, it is an independently operated business and is outside of our control. We can confirm that its usual opening hours are until 5:00 pm Monday to Saturday and 4:00 pm on Sundays.

Thank you again for your feedback. We appreciate both your positive comments and your constructive observations, as they help future guests understand what to expect from a stay with us.

Warm Regards,
Liam

A aimé Everything was lovely, clean, friendly, good size. The pool was clean and easy to book and pay for. The kids entertainment was really good, outdoor play area was brill with the outdoor bar. I found our pitch was the perfect location, close to everything without being on top of it all. Good little shop down the road. Cute little games room/arcade. Honestly just a perfect little campsite.

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Réponse du gestionnaire : Hi Kayleigh
Thank you so much for your lovely review! We hope to welcome you and your family back again soon!
Warm Regards,
Liam

A aimé Probably one of the best parks we have been to. We are not club house people but this was and amazing club hose. Very friendly staff

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Réponse du gestionnaire : Hi Richard,
Thank you so much for your lovely review! We’re really pleased you enjoyed your stay and that our clubhouse and staff made such a good impression. It means a lot to us as a family-run park. We hope to welcome you back again soon!
Warm Regards,
Liam