Waterfoot Caravan Park

Positiv Everything was lovely couldn't ask for anything eles

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Vom Platzbetreiber: Thank you for taking the time to complete this feedback form / review.
We are pleased you enjoyed your stay.
We look forward to welcoming you back.

Positiv Location was beautiful, Clean and tidy. Although there were issues with several family related pitches, the management dealt with them swiftly and removed them from the site.

Negativ Although the issues we encountered were not the fault of the site, it did ruin our holiday. I paid a lot of money to have 4 nights of little sleep and feeling vunerable. I also paid for a weeks wifi however there were issues on day 1 connecting, I contacted reception who advised that they were an external company. After emailing the company and tried calling reception said they would ask them to call me, which they did call me back but not until day 3! (when I managed to fix it myself after alot of research. As a solo camper and a diabetic who needs wifi, it was not good enough especially after I had paid for days that I did not use.

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Vom Platzbetreiber: Hi Melanie

Thank you for taking the time to share your feedback. We're pleased to hear you found the location beautiful and the site clean and tidy.

We're very sorry that the behaviour of other guests impacted your stay. While these circumstances were outside of our control, we completely understand how upsetting this must have been, particularly as a solo traveller. As soon as the issues were brought to our attention, our team acted quickly to address them and remove those responsible from the site to help restore a safe and peaceful environment.

We're also sorry to hear about the difficulties you experienced with the WiFi service. Although the WiFi is provided by an external company, we appreciate that this does not lessen the inconvenience, especially given your circumstances and the importance of having a reliable connection. We will share your feedback with the provider to help improve their response times and the support they offer to our guests.

Thank you again for your comments. Your feedback is invaluable in helping us improve, and we hope you'll consider giving us another opportunity to provide you with the enjoyable stay we always aim to deliver.

Positiv Toilet and shower block spotlessly clean.
Site was also well maintained.
Large pitches.
Quiet spot even though it was fully booked on most nights of our stay.
Close to explore Ullswater and Pooley Bridge.

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Vom Platzbetreiber: Hi Gary
Thank you for taking the time to complete this feedback form / review.
We are pleased you enjoyed your stay.
We look forward to welcoming you back.

Positiv Great location walking distance from a lovely village

Negativ Ablutions a little outdated but clean and very presentable.

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Vom Platzbetreiber: Hi Robert

Thank you for taking the time to complete this online review.

We are pleased to hear that you thought the location was great and within walking distance to the village.
I will pass your comments on about the ablutions.

Look forward to welcoming you back.

Kind regards
Gail

Positiv Nice size pitches, good fascilities, shower block was excellent.
Credit to ground maintenance and cleaners

Negativ Nil

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Vom Platzbetreiber: Hi there

Thank you for your online review. Much appreciated.

We are pleased that you found the good facilities, nice size pitches and that the shower block was excellent.
Credit to the ground maintenance and cleaners.

Please come again.

Kind regards
Gail

Positiv Lovely campsite. Great location and facilities. Clean bathrooms and a well stocked shop.
Staff are friendly and very helpful- we had an emergency with our dog- they found a local vet, and checked in afterwards to see how we were doing.

Negativ Several dogs were frequently untethered and wandering around the Touring site, which is not great when we have an anxious, injured dog.

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Vom Platzbetreiber: Hi Jennie

Thank you so much for your kind review and for taking the time to share your experience.

We're delighted to hear you enjoyed our location, facilities, clean amenities, and well-stocked shop. It's especially wonderful to know that Shane and the team were able to help when Nessie needed emergency veterinary care. We'll be sure to pass on your kind words—they'll really appreciate them.

We're sorry to hear about your experience with untethered dogs on the touring site. We understand how stressful that must have been, particularly with an anxious and injured dog. Dogs should always be kept under control, and we'll remind guests of our site rules to help ensure everyone—both two-legged and four-legged—can enjoy a safe and relaxing stay.

We hope Nessie has made a full recovery, and we'd love to welcome you all back again in the future.

Positiv A beautiful park nice and clean. The staff are so friendly and helpful. The pitches are all well maintained and you have your morning dose of wild life right at your door

Negativ Nothing to dislike at all

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Vom Platzbetreiber: Thank you for taking the time to complete this feedback form / review.
We are pleased you enjoyed your stay and the wild life are amazing.
We look forward to welcoming you back.
Kind Regards
Maureen

Positiv Location, quite at night, nice friendly bar,
clean amenities. Beautiful views from the Mansion bar and play area.

Negativ Toilet block could do with a 🪰 killers(sorry)

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Vom Platzbetreiber: Thank you for taking the time to complete this review.

We are so glad that you have enjoyed your stay and the location and we do hope to see you again soon.

Kind Regards,

Helen

Positiv Very nice well maintained site, clean facilities and an ideal location, friendly and helpful staff, would stay again.

Negativ We did not dislike anything

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Vom Platzbetreiber: Hi Mark

Thank you for the online review. Much appreciated.

We are well pleased to hear that you found the location ideal and well maintained, clean facilities with friendly helpful staff.

Please come again.

Kind regards

Gail

Positiv Check in. The small touring site. Very clean and tidy.a well stocked shop. A easy walk into Pooley bridge.

Negativ Our pitch on the corner was over shadow ed with the trees.
Post code doesn't take you there

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Vom Platzbetreiber: Hi there

Thank you for taking the time to complete this online review.

We are pleased to hear that you found the site clean and tidy with a well stocked shop.
I will pass your comments on to Management.

Please come again

Kind regards
Gail