Ullswater Holiday Park

Positiv Excellent facilities very clean picturesque

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Vom Platzbetreiber: Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed the excellent facilities and found the site clean and picturesque. It’s wonderful to know you had a great stay, and we hope to welcome you back again soon.

Positiv Great location for nearby walks. Very clean pitch area with lots of bins located around which seem to get emptied both mornings. Pitch well lit with a water supply on pitch.
Welcoming reception staff. Option for a chippy or coffee. Didn't access the bar or games room but great facilities.

Negativ I can only talk about the showers closest to the reception but they were the most powerful showers I have ever been in. Far to hot, felt like your skin was being jet washed off, angled quite bad so clothes got wet behind and unable to adjust temperature.

We was on pitch 23, luckily in our case it didnt happen but if anyone had of been on pitch 24 it would have been uncomfortably close.

Missed a trick on not selling Breakfast sandwiches, plenty of pitches went to the coffee shop in the morning of packing up hoping to get some breakfast.

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Vom Platzbetreiber: Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear you enjoyed the great location for walks, the clean and well‑kept pitch area, and the convenience of having lighting and water on your pitch. It’s lovely to know our reception team made you feel welcome, and that you appreciated having the Chippy, coffee and other facilities available on site.

We’re sorry to hear the showers near reception didn’t feel quite right for you. Just to clarify for future guests — the showers are adjustable, and you simply need to turn the control to change the temperature and pressure. That said, we’ll look at making this clearer, as we understand it’s not always obvious at first glance.

Thank you also for your comments about pitch spacing; feedback like this helps us continually review how we can improve comfort for everyone.

Regarding breakfast sandwiches, we completely understand the demand — especially on busy mornings when guests are packing up. At the moment, staffing makes this a difficult one for us, as we only have someone available for short hours, so offering a full breakfast service isn’t something we can reliably support right now. It’s definitely something we’d love to explore further as our team grows.

We really appreciate your balanced and helpful feedback, and we hope to welcome you back again soon for an even better stay.

Positiv great location

Negativ none

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Vom Platzbetreiber: Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed the great location and had a positive stay with us. It’s always wonderful to know when guests leave happy, and we truly appreciate you taking the time to share your experience.

We hope to welcome you back again soon for another enjoyable visit. v

Positiv Fabulous site, enjoyed every minute, will definitely return

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Vom Platzbetreiber: Thank you so much for your lovely feedback. We’re delighted to hear you had a fabulous stay and enjoyed every minute. It means a lot to know you’ll be returning, and we look forward to welcoming you back again.

Positiv The location is lovely well kept areas facilities clean the local bus is a bonus to get about

Negativ Even though the pitches were a good size it still felt packed in (I was on pitch 28) the Pub needed a bit of a makeover

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Vom Platzbetreiber: Thank you for taking the time to share your feedback. We’re really pleased to hear you enjoyed the beautiful location, the well‑kept areas, the clean facilities, and found the local bus service a real bonus for getting around. It’s great to know those parts of your stay made a positive impression.

We’re sorry to hear that, even with the good‑sized pitches, your area still felt a little packed in, especially around pitch 28. We’ll certainly take that on board as we review spacing and layout. We also appreciate your comments about the pub needing a makeover refreshing and updating facilities is something we continually look at, and feedback like yours helps guide those improvements.

Thank you again for sharing your thoughts. We hope we’ll have the chance to welcome you back for a more comfortable and enjoyable stay.

Positiv I booked a non electric pitch for two kids, two dogs and two adults. Reception book in was easy and very helpful, small shop and lots of leaflets about the surrounding area. We were shown lots of areas where we could select our pitch we we loved as could pick somewhere quiet and shaded. There was plenty of space and pitch options for non electric. Everything was in easy reach of toilets and showers. Lovely large playground for kids of all ages. More facilities we didn't get chance to use such as microwave, phone charging area etc. Lovely site and staff. I would visit again.

Not dislikes but just a couple of points. No wifi or phone signal where we chose to pitch but that was fine for us and we were told at reception where WiFi reached. Also, dog field is locked and needs to be paid for booked. This is not a problem and it does state this on the website, it is a lovely large secure field.

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Vom Platzbetreiber: Thank you so much for your lovely and detailed feedback. We’re delighted to hear that booking in was easy and that our reception team were helpful. It’s great to know you appreciated having plenty of non‑electric pitch options and the freedom to choose a quiet, shaded spot that suited your family. We’re also really pleased the facilities, playground, and extra amenities like the microwave and charging area helped make your stay comfortable. Hearing that you’d visit again truly means a lot to us.

We also appreciate you mentioning the practical points. The Wi‑Fi and phone signal can vary depending on where you pitch, and we’re glad the team were able to advise you on coverage areas. As for the dog field, it is a secure, bookable space and does require a small fee but we’re pleased you found it to be a lovely, safe area for dogs to enjoy.

Thank you again for taking the time to share your experience. We hope to welcome you and your family back for another relaxing stay.

Positiv Cleaning system in place was fast and efficient .
Come round in day collecting rubbish!
Lawns mowed
Big pitches just sadly mine was always shady but may not be different times of year .
Pretty sure with the trees .
Option of a good bar. But sadly we waited Thurs for singer but after I asked 90 mins after start time ..was told not coming but not Ullswater fault just disappointing .
Great marina to launch kayak.spent every day there.peaceful

Negativ Shop needed more food items available as ,as we discovered there are no supermarkets or really anywhere to buy self catering food around .the choice was extremely limited
Clearer marking for marina .we weren't the only ones who went to the Ullswater one instead of the correct.fairfield marine? Nothing on sign to say it's with campsite .

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Vom Platzbetreiber: Thank you so much for taking the time to share such a detailed review. We’re really pleased to hear you found the cleaning system fast and efficient, appreciated the regular rubbish collection, and enjoyed the well‑kept lawns and spacious pitches. It’s great to know the bar option and the peaceful marina added to your stay — and wonderful that you were able to launch your kayak every day. We’re sorry the singer didn’t arrive as planned, but we’re glad you recognised this wasn’t within our control.

Regarding the shop, we appreciate your feedback. We did run out of some items due to delivery issues in the area, which can occasionally affect stock levels. For anyone self‑catering, there are supermarkets in Penrith, around a 20‑minute drive away, offering a much wider selection. We’ll continue working to keep our on‑site shop as well stocked as possible.

Thank you also for mentioning the marina signage. You’re right — it can be confusing for first‑time visitors, and you weren’t the only ones who ended up at the Ullswater marina instead. We’ll be reviewing this to try and improve this to make it more clear for customers.

We really appreciate your balanced and helpful comments and hope to welcome you back for another peaceful stay.

Positiv Beautiful location, sheep fields are stunning that surrounded it. Beautiful walks on the door step.
Kids play park was nice and the shop was handy as well.

Negativ The toilet used for waste disposal, next to the pot wash wasn’t ideal.

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Vom Platzbetreiber: Thank you for taking the time to leave your feedback. We’re really pleased to hear you enjoyed the beautiful location, the surrounding sheep fields, and the lovely walks right on the doorstep. It’s great to know the kids’ play park and the handy shop added to your stay as well.

We appreciate you mentioning the point about the waste‑disposal toilet location next to the pot wash. We understand this isn’t ideal for everyone, and feedback like yours helps us review how these areas are laid out and where improvements might be possible in the future.

Thank you again for sharing your thoughts we hope to welcome you back to enjoy more of the scenery and walks.

Positiv Great location, clean facilities, friendly staff

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Vom Platzbetreiber: Thank you for sharing your feedback — we’re really pleased to hear you enjoyed the great location, clean facilities, and our friendly staff. It’s always lovely to know when the key parts of a stay have made a positive impression.

We appreciate you taking the time to leave a review and hope we’ll have the chance to welcome you back again soon.

Positiv We loved our two day stay at this dog friendly, kid friendly site. My daughter enjoyed the play park and I really appreciated the fact the toilet/shower block was cleaned so often! The shop had everything you need and more. We didn’t use the cafe but it looked lovely. The bar was good and the games room was a bonus. The staff were very friendly and helpful.

Negativ The only criticism I can think of is that you aren’t allowed to have camp fires but completely understand that past accidents have made them make that decision. The wifi signal is pretty none existent but it meant we weren’t glued to our devices so that’s a plus.

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Vom Platzbetreiber: Thank you so much for your wonderful feedback. We’re delighted to hear you enjoyed your two‑day stay and that the site worked well for both your family and your dog. It’s lovely to know your daughter enjoyed the play park, and we really appreciate your kind words about the clean facilities, well‑stocked shop, bar, games room, and our friendly team.

Regarding your comments, we completely understand the disappointment about not being able to have camp fires, but safety has to come first after past incidents. As for the Wi‑Fi signal, it can be limited in certain areas — though as you said, it does encourage a bit of a digital break. Many guests enjoy using that time to walk around the lakes, take in the fells, and soak up the beautiful views, which is a lovely way to switch off.

Thank you again for such thoughtful feedback. We hope to welcome you back for another relaxing stay.