Back to the Holler Riverside Campground and Cabins

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 25 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 2 day(s) before your arrival.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 5 day(s) of arrival.
• Modifications are subject to a US$25.00 (£19.29) fee.

Dogs

• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings for RV sites must not be for more than 21 consecutive nights.
• Bookings must not be for more than 21 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the shower facilities are unisex.
• Quiet hours must be respected between 10:30 p.m. and 8:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The fishing lakes are stocked with Trout.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This site Does not have a catch-and-return fishing policy in place.
• This site has no on-site toilet facilities.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Hired accommodation

• Hired accommodation: a US$150.00 (£115.71) damage/cleanliness deposit hold is required prior to arrival and will be released within 24 hours of your departure date after inspection of your unit should no damage/losses be found. The damage deposit will automatically be pre-authorised in advance on the card used to make your booking.
• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of US$75.00 (£57.86) will be charged for unclean units upon departure.

Pitches

• A cable measuring at least 20 metres is needed for the electric hook-ups.
• Minimum spacing of 10 metres between pitches.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is unmanned after 10 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.
• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.
• Please do not touch or feed the animals.
• Swimming in the lake is allowed.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• Units longer than 45 metres are not allowed.