Camping Fuente de Regrustán

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 7 day(s) before your arrival.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

Dogs

• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• Your dog must be tattooed or microchipped.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
• The bar is open between 21/03 and 01/11.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 21/03 and 01/11.
• The site is not liable for any refund in the event of force majeure.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 20/06 and 31/08 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is open from 9 a.m. to 8 p.m. between 21/03 and 01/11.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• No charcoal barbecues allowed.
• Open fires are prohibited.
• Please do not touch or feed the animals.
• Swimming in the lake is allowed.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• The charging of electric vehicles is not permitted on site.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.