Moretele River Lodge

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Please pick any available pitch on arrival.

Changes to your holiday

• Bookings cannot be amended within 3 day(s) of arrival.
• Modifications are subject to a ZAR150.00 (£6.82) fee.

General

• Bookings must not be for more than 14 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 7 a.m..
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• This is a quiet site: no music is allowed.
• This site does have a catch-and-return fishing policy in place.

Pitches

• Pitches: a ZAR100.00 (£4.54) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• The outdoor swimming pool is open between 20/01 and 30/12 (subject to weather conditions).

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Open fires are prohibited.
• Please do not touch or feed the animals.
• Swimming in the lake is not allowed.

Taxes

• This area is not subject to city tax.

Visitors

• Visitors are not permitted on site.