Parque Orbitur Sagres

Liked Nice between the trees and nature, the first bathroom building is mostly clean. The men working in reception were very helpful and friendly.

Disliked The service we received from the women at reception was unfortunately not good at all. Especially the older woman had a very unfriendly attitude and seemed to make difficulties wherever she could. She was trying to charge us extra, even though we had already booked and paid for three people and a car.

Be aware of the camping rules: apparently, you can have one large tent, motorhome or caravan for three people, but if you have two smaller tents, you have to pay extra, even when the total area of both tents is well within the 50 m² space you booked, and would be comparable to one large tent. This was particularly frustrating as we had already paid for the third person and this felt really unfair to then also have to pay that extra tent? Like, what?

There was also an issue with our first night. We had added an extra night to our existing booking before arriving, expecting the same type of pitch and amenities. However, we were initially placed on a pitch without electricity. As we needed electricity, we had to move to a different pitch after the first night. Having to take down the tent and set it up all over again somewhere else was really inconvenient, especially when the extra night had been added to an existing booking in advance.

The older bathroom building at the back was not clean, and the showers were quite dirty.

Overall, the campsite itself has potential, but the unfriendly reception service, unexpected additional charges (that they let go in the end!), the unnecessary hassle with moving pitches, and the lack of cleanliness really took away from the experience. It felt like customer service and making things easy for guests were simply not a priority.

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From the manager: Thank you for choosing our campsite and for taking the time to leave a review. We would like to clarify that the amount paid to Pitchup covered only one accommodation unit, which in your case was a single tent. An additional unit was brought to the campsite, however, no extra charge was applied for it during your stay, although this would normally have incurred an additional fee. Regarding the extra night, you were initially allocated a pitch without electricity based on the information provided at reception, indicating that an electricity connection was not required. We hope to have the opportunity to welcome you back in the future.

Liked Tienen de todo, muy bien cuidado y parcelas grandes.

Disliked En las parcelas, cuando no hay árboles, podrían poner palos en las esquinas para facilitar colocar toldos.

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From the manager: Nos encanta saber que disfrutó de su estadía con nosotros. Agradecemos su preferencia y esperamos volver a tener el placer de su visita pronto.

Liked La ubicación

Disliked El personal, lo baños sucios, las duchas con telarañas y varias con los grifos rotos y sin presión en el agua

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From the manager: Lamentamos saber que no disfrutó de su estadía con nosotros y nos disculpamos por las molestias, con la esperanza de le recibir mejor en la siguiente oportunidad.

Liked Para empezar cuando llegamos allí, la atención al cliente en recepción bastante mala y bastante desagradable, por no hablar de la mala organización, igual que el personal de la barrera bastante desagradable.
La limpieza tanto de los vestuarios como de los baños, bastante mala había telas de araña por todos los lados, las duchas llenas de pelo y cal, el agua de las duchas o salía helada o salía ardiendo.
Bastante mala experiencia

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From the manager: Lamentamos saber que no disfrutó de su estadía con nosotros y nos disculpamos por las molestias, con la esperanza de le recibir mejor en la siguiente oportunidad.

Liked La situación del camping, las parcelas, la atención de recepción, la zona de picnic y barbacoa

Disliked Falta de actividades e información de la zona. Wifi solo en una zona del recepción
No tiene piscina y creo que en algún lugar se indica que si.

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From the manager: Agradecemos su visita y sus comentarios como contribución a la mejora de nuestros productos y servicios. Nos disculpamos por las molestias y esperamos poder recibirlo mejor en la próxima oportunidad.

Liked Ruhige und schattige Lage, große Stellplätze.
Schöne Küstenlandschaft in der Nähe.

Disliked Sanitäranlagen ziemlich veraltet, aber grösstenteils sauber.
Leider kein Schwimmbad und weiter weg von einem Strand.

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From the manager: Wir schätzen Ihren Besuch und Ihre Kommentare als Beitrag zur Verbesserung unserer Produkte und Dienstleistungen. Wir entschuldigen uns für die Unannehmlichkeiten und hoffen, Sie bei der nächsten Gelegenheit besser bewirten zu können! Wïr wünschen alles Gute!

Liked La zona, las parcelas están bien y el restaurante muy bueno. Está a 25 minutos del centro de Sagres andando.

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From the manager: Nos encanta saber que disfrutó de su estadía con nosotros. Agradecemos su preferencia y esperamos volver a tener el placer de su visita pronto.

Liked La ubicación es genial y el personal muy atento y simpático.

Disliked Una zona de ducha está deshabilitada y que no hay parcelas delimitadas por lol tanto hay quien ocupa más de lo que necesita.

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From the manager: Nos encanta saber que disfrutó de su estadía con nosotros. Agradecemos su preferencia y esperamos volver a tener el placer de su visita pronto.

Liked Lage, viele Stromboxen

Disliked Kein WLAN an den Klohäusern (die dann an die Plätze Weiterstrahlen)

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From the manager: Wir schätzen Ihren Besuch und Ihre Kommentare als Beitrag zur Verbesserung unserer Produkte und Dienstleistungen. Wir entschuldigen uns für die Unannehmlichkeiten und hoffen, Sie bei der nächsten Gelegenheit besser bewirten zu können! Wïr wünschen alles Gute!

Liked Gute Lage und gutes Restaurant

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From the manager: We are glad that you enjoyed your stay with us. We appreciate your interest in our campsite and hope to welcome you back soon. We wish you good health!