Agriturismo Passione Natura

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Quiet (afternoon) hours must be respected between 1 p.m. and 4 p.m..
• Quiet hours must be respected between 12 a.m. and 8 a.m..
• The bar is open between 10/04 and 30/10.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 10/04 and 30/10.
• The site is not liable for any refund in the event of force majeure.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.
• Some facilities require the wearing of swim caps.
• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
• The outdoor swimming pool is open between 30/04 and 15/10 (subject to weather conditions).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

Safety

• Firearms are not permitted.
• No charcoal barbecues allowed.
• No electric barbecues allowed.
• No gas barbecues allowed.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Vehicles

• No vehicle movement between 12 a.m. and 8 a.m..

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.