Villaggio Turistico Maderno

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.

Changes to your holiday

• Bookings cannot be amended within 5 day(s) of arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• Your dog must be tattooed or microchipped.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 31 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The bar is open between 01/01 and 31/12.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Reception

• Reception is open from 8 a.m. to 8:30 p.m. between 11/07 and 07/09.
• Reception is open from 9 a.m. to 7:30 p.m. between 08/09 and 10/07.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• No gas barbecues allowed.
• Open fires are prohibited.
• Swimming in the lake is allowed.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• No vehicle movement between 12 a.m. and 12 a.m..

Visitors

• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.