Black Isle Yurts

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 9 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation

• Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Open fires are prohibited.

Taxes

• This area is not subject to city tax.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors

• Visitors must leave the premises by 9:30 p.m..