Hunstanton Camping and Glamping

喜欢 .....

不喜欢 Site very run down & overgrown, we paid £40 for one night, no electric, just a cramped pitch, we felt it was overpriced, there was no liquid soap in toilets, the tap just trickles warm water, can't wash hands properly, the pitches were very close together, when we opened our side window the couple next door were literally outside the window. We had water next to our pitch, but it was so overgrown you had to fight with the bushes/weeds to get to the tap.
The washing up area was, again, very overgrown, there were no plugs in the sinks and one of the sinks wasn't working at all. I don't want to upload the photos I took because they're not good , and I feel that with some time & effort and a lot of work, this place could be lovely, the owner was lovely & friendly and I don't feel good about leaving a bad review but I'm afraid this place is nothing like the website. Such a shame as it looked amazing on their website and could be an absolute gem of a campsite

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喜欢 Great staff, really close to the beach and the beach path into Hunstanton.

不喜欢 A little bit surrounded by endless caravan parks.

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喜欢 Clean facilities, distance to beach, enough space to set up

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来自经理: That's fantastic to hear! We're thrilled you enjoyed your stay and found our facilities clean, appreciated the short distance to the beach, and had enough space to set up. We hope to welcome you back again soon!

喜欢 It was cancelled on the day we turned up. Was told it was because it was over booked, they said it wasn't there fault??

不喜欢 No comment as I never got to camp there

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来自经理: Oh no, we are so sorry to hear that your booking was cancelled on the day you arrived! That's an incredibly frustrating experience, and we completely understand your disappointment.

We sincerely apologize for the mix-up and for any inconvenience or disruption this caused to your plans. We are actively investigating why this happened and reviewing our booking system to prevent overbookings in the future. We understand this reflected poorly on us, and we take full responsibility for ensuring such issues don't occur again.

While we're truly sorry you didn't get to experience our campsite this time, we hope you might consider giving us another chance in the future to show you the positive experience we strive to provide.

喜欢 Showers..near the beach

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来自经理: That's great to hear! We're so glad you liked our showers and found our location near the beach convenient. We hope to see you again soon!

喜欢 Close to the beach, has showers and toilets.

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来自经理: That's great to hear! We're happy you appreciated our close proximity to the beach and the convenience of having showers and toilets on site. We hope you had a pleasant stay!

喜欢 Location and accessibility. Site was laid out well and facilities were a good standard.

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来自经理: That's wonderful to hear! We're so glad you enjoyed our location and accessibility, and that you found the site well-laid out with good standard facilities. We work hard to make sure our guests have a comfortable and convenient stay, so your feedback is truly appreciated!

喜欢 Location was great ,the owner was a lovely guy and very helpful ,

不喜欢 We disliked the glass in the hard standing areas also it looked quite untidy and unkempt, showers and toilets were really nice .the price is twice as high as what we normally pay for any campsite we have stayed on in the UK

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来自经理: Thanks for your review! We're really happy to hear you loved our great location and found the owner to be lovely and helpful. It's also wonderful to know you found the showers and toilets really nice!

We're very sorry to hear about the issues you encountered with the glass in the hardstanding areas and the untidy appearance of the site. That's definitely not the impression we want to give, and we'll be addressing these points with our team to ensure the site is always kept to the high standards we aim for.

We also understand your concern about the price. We regularly review our pricing to ensure it reflects the facilities and unique location we offer. We're always striving to provide the best value for our guests.

喜欢 Beach location

不喜欢 Site has been left unmanaged. Grass uncut, showers old and not very nice and hose where water is just leaking and full of muddy water.

In desperate need of some love and attention

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来自经理: It sounds like you really enjoyed our beachside location, which is fantastic! We're so lucky to be right on the coast.

However, I'm truly sorry to hear that the condition of the site, particularly the uncut grass, the state of the showers, and the leaking hose, significantly detracted from your stay. This is certainly not the standard we aim for, and your feedback about the site needing "some love and attention" is well received.

Please be assured that we're taking your comments seriously. We're actively looking into these issues to make the necessary improvements. We hope you might consider staying with us again in the future to see the positive changes we'll be making.

喜欢 Close to beach

不喜欢 Dirty toilets and showers price was way to much we have a 5.9 metre long motor home smaller than some vans we parked with vans as instructed as you are small they paid 69.80 we paid £98.80 I know £6 for dog but it’s so unfair we didn’t use showers etc just sleep two nights then told £10 per night more for electric rip off.

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来自经理: Thank you for your feedback. We're really pleased to hear you enjoyed being so close to the beach!

However, we are very sorry to read about your experience with the dirty toilets and showers. This is absolutely not the standard we aim for, and we understand how frustrating this must have been. We will be addressing this immediately with our cleaning and maintenance teams to ensure our facilities are spotless for all guests.

We also appreciate your comments regarding our pricing. We understand your concerns, especially in comparison to other campsites you've visited. Our pricing structure takes into account various factors, including our unique beachside location, the size of pitches, and the amenities we offer. We also have a separate charge for electricity to reflect usage, rather than building it into the base pitch price, which aims to be fair to all guests regardless of their power needs. We constantly review our rates to ensure they are competitive while allowing us to maintain and improve our site.

We genuinely value your feedback as it helps us identify areas for improvement. We hope that despite these issues, you were still able to enjoy your time near the beach.