Hunstanton Camping and Glamping

喜欢: Chilled vibe. Campfires allowed. Location near beach.

不喜欢: Facilities, showers cramped, dirty, cold.

向朋友推荐 再次前往

来自经理: Thank you for your feedback. We're glad you enjoyed the chilled vibe, the allowance of campfires, and our location near the beach. We appreciate you highlighting these positives. We're also sorry to hear about your experience with the facilities, particularly the showers being cramped, dirty, and cold. This is certainly not the standard we aim for, and we will be looking into these issues immediately to make improvements. We hope you might consider staying with us again in the future to see the changes we make.

喜欢: 5 minutes walk from the beach where you can see amazing sunsets
Short walk from a convenience shop selling everything you need
Clean and peaceful campsite

不喜欢: Nothing

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来自经理: Wonderful! It makes our day to hear you enjoyed the proximity to the beach and those stunning sunsets. We're also delighted you found the convenience of the nearby shop helpful and appreciated the clean and peaceful environment we work hard to maintain. Thank you so much for your kind words!

喜欢: Location was perfect, right by the sea, very peaceful.

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来自经理: That's wonderful to hear! We're so glad you enjoyed our perfect seaside location and found it so peaceful. We truly believe our spot by the sea offers a unique and relaxing experience. We hope you'll come back and enjoy the tranquility again soon!

喜欢: Close to beach .

不喜欢: The whole campsite is a rubbish ground.
To drive to your pitch is old sharp harcore covered with glass.
The showers are dirty which are clogged up. Toilets are not that clean.
There is sewage comming up through the ground absolutely smells vile.
Even the chickens looked miserable.
We left early to go elsewhere.
I don't like writing bad reviews but people need to know how bad this place is .
I can't believe what we paid to stay here it's a total health hazard.

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来自经理: Your feedback, while difficult to read, is invaluable in helping us to identify critical areas for improvement, and we are committed to making the necessary changes. Our road is being remade this week and we have reported your concerns with cleanliness to housekeeping. Our free ranging hens are loved by our guests and are sure friendly, some are in brood at present so may not be looking their best!

喜欢: Nothing

不喜欢: The site was a danger. I am just glad I didn't have children or dogs. Our face dropped when we drove into site especially as we paid £68 per night (most expensive site we've been on and the worse. The paths were full of broken glass and rusty metal pieces. One man found a rusty knife blade . Toilets no toilet roll , 2 sinks and very slow cold water out of one. Was never cleaned while we we there. Showers mould in joints. One broken hook to hand everything on. Couldn't put things on the floor as water flowed over shower base . Didn't take my sliders off as floor filthy. Outside washing up sinks filthy and only one had warm water.
General site disgusting. Paid for 3 night only stayed 2 . To depressing. Nobody dare move their vans/caravan/motohomes incase they damaged wheel. So glad we weren't in a tent.
My husband said not all urinals had water connected.
Can you justify the price and safety or lack if it. It doesn't warrant any stars but I states I have to have to give one. Not worth the one star.

向朋友推荐 再次前往

来自经理: Thank you for taking the time to share your feedback regarding your recent stay. We were concerned to read about the issues you encountered with site conditions and facilities, particularly regarding safety and cleanliness.

We take all guest feedback seriously and are currently looking into the specific points you raised, including the reports of broken glass, metal, and the knife blade on the paths. Ensuring a safe environment for all our guests is important to us, and we will be conducting a thorough site inspection as a result of your comments.

Regarding the toilet and shower facilities, we have general cleaning protocols in place, and we will be reviewing our procedures to ensure they are being consistently met and are effective. We will also be checking the functionality of the sinks and showers. Similarly, we will be looking into the condition of the washing-up areas and the availability of hot water.

We understand your disappointment with the site and the value for money experienced. We strive to provide a positive experience for all our guests, and your feedback highlights areas where we may need to focus our attention.

We appreciate you bringing these matters to our attention, as it provides us with valuable information for review and potential improvements to our site and services

喜欢: Location is perfect with just a 3 minute walk to South Beach.

The bathrooms are nice and well maintained.

Friendly staff.

Plenty of opportunities for exploration and beautiful views along the beach.

不喜欢: Unfortunately they have used what looks like the cheapest builders rubble for the hardstanding parts of the location. Not ideal if you have pets or children as there was large parts of glass and plastic.

向朋友推荐 再次前往

来自经理: Thank you so much for your lovely feedback! We're delighted you appreciated our perfect location with such easy access to South Beach, enjoyed our nice and well-maintained bathrooms, and found our staff friendly. It's also wonderful to hear you enjoyed the opportunities for exploration and the beautiful beach views!

We are, however, very concerned to read your comments about the hardstanding areas and the presence of builders' rubble, including glass and plastic, the road is being covered this week :)

喜欢: Proximity to beach!

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来自经理: Great to hear you loved being so close to the beach! We hope you made the most of it. Thanks for your feedback! 😊

喜欢: Friendly and relaxing campsite, close to the beach, nicely spaced pitches separated with lovely pots of plants and flowers.

向朋友推荐 再次前往

来自经理: That's wonderful to hear! We're so glad you found our campsite friendly and relaxing and appreciated our location close to the beach. It's also lovely to know you enjoyed the spacing of the pitches and the added touch of the plants and flowers. We aim to create a welcoming and pleasant environment for all our guests, so your positive feedback is really encouraging. We hope to welcome you back again soon!

喜欢: Love everything about this site great facilities great owners and amazing beach just a walk away. Can't wait to come back.

不喜欢: Nothing

向朋友推荐 再次前往

来自经理: We are absolutely thrilled to read such a glowing review! It warms our hearts to know you loved everything about our site, from the facilities and the friendly welcome from the owners to our fantastic location just a short stroll from that amazing beach.

It's wonderful to hear that you found everything to your liking and that you're already looking forward to your next visit. We truly appreciate your kind words and can't wait to welcome you back again soon for another memorable stay!

喜欢: Natural feel to the site and close proximity to the beach

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来自经理: That's great to hear! We aim to create a natural environment for our guests to enjoy, and our proximity to the beach is definitely a highlight. Thanks for your lovely feedback!