Auchenlarie Holiday Park

Gostou The view from our touring pitch was lovely, overlooking the sea. The entertainment in the showbar was great, and the food in the restaurant and from the takeaway were delicious. Drinks reasonably priced. Very well stocked shop on site.

Não gostou No tv reception in zone A, we were offered a "cable" to help this at a £10 deposit.

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Do gestor: We're delighted to hear you enjoyed the stunning sea views from your pitch, the entertainment and the delicious food from both the restaurant and takeaway. It's also great to know you found our on-site shop well stocked and our drink prices reasonable we really appreciate your comments.

We understand the frustration regarding TV reception in Zone A and are sorry for any inconvenience this caused. Due to the location and terrain, reception can sometimes be limited in certain areas, which is why we offer a cable solution with a fully refundable deposit.

Thanks again for staying with us we hope to welcome you back soon.

Gostou Caravan site is spotless clean food was good in restraunt plenty of swing parks for kids self check in and out is a good idea too

Não gostou Bought some cake bars in shop ok they were reduced but date was 6 th sept and it was now 28 th when opened they were mouldy but on taking them back they were swapped over no problem .We had wanted to attend the entertainment but couldn’t as it was fully booked

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Do gestor: Thank you for taking the time to leave us a review. We're so pleased to hear you found the site spotless, enjoyed the food in the restaurant, and appreciated the self check-in/check-out system. It’s also great to know the kids had fun at the play areas we aim to make it a relaxing and enjoyable stay for the whole family.

We’re sorry to hear about your experience with the cake bars. While we do clearly mark reduced items, we appreciate you bringing this to our attention and we're glad the team was able to sort it quickly for you. We'll be reviewing our procedures to help avoid anything similar happening again.

We also understand your disappointment about the entertainment during the peak times, and we’re currently looking at ways to improve capacity.
We really appreciate your feedback and hope to welcome you back again soon.

Gostou Spaces areas for tents
Clean facilities
Food not too expensive
Lots for kids To do

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Do gestor: So glad to hear you enjoyed your recent stay at the park and that the clean facilities, and reasonably priced food added to the enjoyment.
We love creating a fun and relaxing environment for families. We hope to welcome you back again soon.

Gostou Location with views, very clean site, we stayed in the pitches in zone A, the toilet block was one of the cleanest I have ever experienced in touring.
Staff are always doing something to keep the site pristine.

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Do gestor: Although we are a little biased the views at the park are pretty amazing and we are glad to hear that you enjoyed them too. Our team takes great pride in keeping the site in top shape, so it's wonderful to hear that it made a difference to your visit. We hope to welcome you back again soon.

Gostou We as a family really enjoyed our stay , perfect caravan for a perfect view to wake up to every morning (G21) , Caravan was lovely and spacious. Entertainment on the park was great especially Lewis Wilson he's fantastic with all ranges from kids to granny and papas! Will definitely be back next year for another long weekend! We had the take away service twice love how they text you when it's ready saves you standing about waiting, Food was lovely and we had all ranges.

Não gostou My only dislike was the amusements as only £1 & 10p machines, Would have been better with 2p machines like other sites and wee toys in them to try and win makes them more exciting, Expensive if you've more than 1 child on site.

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Do gestor: Thank you so much for taking the time to leave such a thoughtful and detailed review. We're absolutely delighted to hear that you and your family enjoyed your stay in G21 it really does have one of the best views, and we're so pleased it helped make your break extra special.

It's great to hear that the caravan met your expectations in terms of space and comfort, and that you enjoyed the entertainment on site we'll be sure to pass your lovely comments on to Lewis Wilson. We're also glad you found the takeaway text service helpful and that the food hit the mark for your whole group.

We really appreciate your constructive feedback as well. We're sorry to hear about the issues with the bathroom lock and the panel by the front door that's certainly not what we’d want for any of our guests, and we’ll make sure these are looked into immediately to avoid future incidents.

Regarding the amusements, we understand how the cost can add up, especially with multiple children, and we’ll definitely pass your comments along to the park team as they always value guest feedback when reviewing their facilities.

We're also sorry to hear about your experience in the shop that’s not the standard of service we expect, and we’ll share your feedback with the appropriate team to ensure improvements are made.

Thanks again for choosing to stay with us and for your kind words despite the few hiccups. We'd absolutely love to welcome you and your family back to G21 next year for another memorable weekend.

Gostou Great location good pitch for tents good food at the complex great facilities on offer
Very clean toilets and showers amazing views and sunsets we had a great stay and will be back very soon 😀

Não gostou Freezers for cool boxes ice blocks
None available but the chap in the premier shop very kindly let us use his freezer
So no bother
But have been to other sites that have availability to use

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Do gestor: Thanks for taking the time to review your recent stay at the park. We're thrilled to hear you enjoyed the location, facilities, food, and especially the stunning views and sunsets. It's great to know you had such a good stay with us and plan to return soon we look forward to welcoming you back.

We also appreciate your feedback about the freezer availability. We're glad our Premier Shop team could help out, but we’ll certainly take your suggestion on board as we’re always looking for ways to improve our guests' experience.

Thanks again for taking the time to share your thoughts.

Gostou Excellent park and great facilities toilets immaculate and food was great both carry out and restaurant

Não gostou All was good

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Do gestor: Thanks for your lovely comments we love to hear that our guests have had a great stay with us and we look forward to you staying again soon.

Gostou Nice clean caravan and well kept park. Swimming pool was useful. Staff all very friendly and helpful.

Não gostou Sent an itinerary for entertainment but no one could tell us whether there actually was entertainment or what it would be. Reception said they get a list in summer to pass to guests but when its out of season they have no clue what is going on. Communication between departments and guests could be greatly improved. Bare minimum of cutlery, crockery etc.

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Do gestor: Thank you for taking the time to share your feedback. We're really pleased to hear that you enjoyed the clean caravan, found the park well kept, and that our swimming pool and friendly staff added to your stay that means a lot to us.

We’re sorry to hear about the confusion around the entertainment schedule. You're absolutely right clear communication is important, and we'll be reviewing how we share updates between departments and with our guests, especially outside of the peak season.
Our caravans are equipped for 6 people and if you are short of anything we do ask for you to call at reception so we can get that sorted for you during your stay.

Gostou Great amenities on site.
Heated pool with solarium and gym.
Entertainment and pub scene.
Restaurant and take away menu.
Clean toilet / shower block with powerful showers and abundance of hot water an hairdryer.
Beach area and Shop on site.
Very welcoming and friendly of long term residents.
Good location for visiting other tourists attractions.
Lots of beaches and nice local walks.

Não gostou Please be mindful of:

A) Site is located on the coast.

Great in the summer, high winds in the winter.


B)

Wild bunnies… cute but not so much if you have dogs with high pray drives,keep your pets on a leash at all times.

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Do gestor: Thank you so much for taking the time to leave such a detailed review.

We're delighted to hear you enjoyed our on-site amenities, from the heated pool and gym to the entertainment, restaurant, and clean facilities. It's also great to know you appreciated the friendly atmosphere, convenient location, and nearby beaches and walks we agree, it's a beautiful area to explore.

We also really appreciate your thoughtful notes for future guests. Being a coastal site does mean we get those brisk winter winds, and you're absolutely right our resident wild bunnies are charming, but can be a bit too tempting for dogs with a strong prey drive that is why we ask that pets are kept on a lead for their safety and peace of mind.

Thanks again for your balanced and helpful feedback. We hope to welcome you back soon perhaps during the sunnier season.

Gostou Been to Auchenlairie holiday park
Twice now .
Loved the views , and all the wild bunnies running around freely .
Staff are welcoming at the shop etc .
We have never ventured down to the complex so couldn’t comment on that.

Não gostou Having to pay £15 for 3 days internet which never worked . Couldn’t get the tv to work either . No
Hairdryer in caravan

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Do gestor: Thank you so much for returning to Auchenlarie Holiday Park and for taking the time to share your recent experience.

We're glad to hear that you enjoyed the beautiful views and the wild bunnies they’re definitely a favourite with many of our guests young and old. It’s also great to know our team at the shop made you feel welcome.

We’re really sorry to hear about the issues you encountered with the internet and TV, as well as the lack of a hairdryer in your caravan. We understand how frustrating that can be, and we appreciate your feedback it helps us improve. Please don’t hesitate to let us know during your stay if anything isn’t working as expected, as we’re always happy to help resolve issues quickly.

We hope to welcome you back for a third visit maybe next time you’ll have a chance to explore the complex too.