Rhyd y Galen

Polubione Perfect booking procedure. Friendly staff and the shower/ toilet/ washing up “ pods” were spotless and modern. As a base couldn’t fault

Niepolubione Slightly sloping hard standing pitch for the campervan ( but that’s why they invented chocks ) not an issue really

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for the lovely review — we're so pleased the booking process, staff and facilities all impressed!

And we love your attitude about the slope — that's exactly what chocks are for! We're glad it wasn't too much of an issue and hope to welcome you and the campervan back again soon.

Polubione Well laid out site with good sized pitches. Everywhere very clean and tidy
Good location for exploring Snowdonia and Anglesey
The EV charger on site was a great added bonus

Polecane znajomym Odwiedź ponownie

Polubione The site is immaculate and the camping pitches are huge. We had our own water tap and electric point.

Niepolubione The only thing it needs is more showers and toilets. There are 2 toilets and only one shower. So when you had to go the toilet or the shower you could not get in because of the volume of people/families
These are all shared facilities.

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for the review — we're so pleased you enjoyed the spacious pitches and found the site immaculate!

We're sorry to hear you experienced a wait for the facilities during your stay. We do have additional shower and toilet blocks dotted around the site just a short walk away, so we'd always encourage guests to explore these if the nearest block is busy — our team on arrival did point this out.

Polubione Clean tidy site, very welcoming reception, immaculate toilet/shower facilities, great base

Niepolubione None

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for the lovely review — we're really pleased you had a warm welcome and found the site and facilities up to scratch. We hope to welcome you back again soon!

Polubione Nice tidy site, well laid out, the new shower block is very good.

Niepolubione The road noise in the tent field was a little disappointing but nothing terrible

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for the kind review — we're really pleased you enjoyed the site and that the new shower block impressed!

We appreciate the honest feedback about the road noise in the tent field. It can be more noticeable in that area and we understand it's not ideal, though we're glad it wasn't too much of an issue. We'd always encourage guests to mention any preferences on arrival and we'll do our best to find the most suitable pitch available.

We hope to welcome you back again soon!

Polubione Nice and quiet place for family and not only. Very clean toilets . Beautiful mountain view from field and not far from Caernarfon .

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for the lovely review — we're so pleased you enjoyed the peaceful atmosphere, clean facilities and the beautiful mountain views!

Caernarfon just a short drive away makes it the perfect base too. We hope to welcome you back again soon!

Polubione Spotless facilities and friendly staff. Would definitely return

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for the kind review — spotless facilities and friendly staff is exactly what we aim for! We look forward to welcoming you back again soon.

Polubione Site is really well maintained, facilities are cleaned multiple times a day and they are always kept in good condition.
Its dog and child friendly, and also quiet.

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for the kind review — we're really pleased you enjoyed the site and noticed the effort that goes into keeping the facilities clean throughout the day!

It's great to hear it worked well for the whole family — little ones and four-legged friends included. We hope to welcome you all back again soon!

Polubione Lovely site, shower and toilet facilities were spotless, well positioned location for where we wanted to visit to Wales

Niepolubione Our pitch had no privacy as it was in the middle of a small field which was lined with electrical hook ups. There was some more private pitches on site which would have been a lot nicer to stay at. Our pitch was also on a slight incline which meant my 3 year old kept tripping over and we couldn't put anything on any tables in the tent as they would slide off, we had to prop our cooker up on the one side so that it was flat. Not sure if there was meant to be a noise curfew however several other pitches were up until gone 12am every night (we stayed for 3 nights) who had clearly been drinking and were either shouting or laughing very loudly. If there is a noise curfew then staff should be more present to enforce that. There needs to be more bins. The only main bins for rubbish were the big industrial ones by reception, those bins in my opinion should be dotted around the campsite

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for taking the time to leave such detailed feedback — we're really pleased you enjoyed the facilities and found the location well suited for exploring Wales.

We apologise that your pitch didn't meet your expectations in terms of privacy and level ground. We do have a range of pitches available across the site, and we'd always encourage guests to mention any preferences at the time of booking or on arrival so we can do our best to find a more suitable spot, particularly for families with young children.

We take your comments about noise very seriously. We do have a quiet hours policy in place and had our wardens been made aware of any issues, they would have addressed them .

Your feedback about the bins is also noted. Our refuse and recycling area are kept away from pitches, as we feel that our guests would not want to be located near them.

Polubione It's pretty amazing, nice location, amazing views, plenty of space, WIFI!!!

Niepolubione Water points were not labeled, not sure if it was drinking water or not. Not a big deal, just a bit of feedback

Polecane znajomym Odwiedź ponownie

Od administratora: Thank you for your review. I'm pleased that you enjoyed the views.
All the taps are for drinking water, we just label the ones that aren't (chemical disposal points).
I hope that this makes it easier for your next visit.