Auchenlarie Holiday Park

A aimé : Beautiful site had the perfect pitch Seaview

N'a pas aimé: N/a

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A aimé : Facilities were good, clean toilets and showers, very good facilities in the likes of a indoor swimming pool gym and restaurant / take away food and bar,

N'a pas aimé: The place is full of Rabbits, which does not help if you want to sit down on the grass outside or if you had small children to play on the grass the Rabbits POO all over the place the hygiene for them ( small children could think little balls of sweets) also the toilet roll position in the bathrooms questionable as it was directly behind you awkward to reach when sitting down, not suitable for older person, maybe pest control for the Rabbits would be a idea as outside camper like a litter tray, sites ground were unlevel, they could do with a little attention,

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Réponse du gestionnaire : Thanks for taking the time to give us some feedback on your recent stay at the park.
I have passed your comments to maintenance regarding the toilet roll holders in the bathrooms and they will look at this.
We ask that if people are unhappy with their pitch that they speak to us on arrival and we will always try our best to accommodate you elsewhere on the park.
Our rabbits on the site are loved by some and not by others, as they are wild animals and our site is in the glorious countryside of Dumfries and Galloway we have to accept and share our space with our furry friends.

A aimé : Caravan was spotless. Nice and big. Done a few crafts kids liked that. Everything is kept clean. Rabbits a bonus for kids. Shop had everything you need.

N'a pas aimé: Standard caravan has no towels. Lovely caravan but could do with a few more bits added. No entertainment in the week so kids were bored went into arcades instead. Takeaway was lovely. Restaraunt not so good. Had to buy Wi-Fi in standard

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Réponse du gestionnaire : Thanks for your feedback our holidays are self catering and do require you to bring your own towels/tea towels which is advised in your emails prior to arrival. Towels can be rented if you have forgotten to bring them with you.
Standard caravans are our basic model but higher grades of caravans are available.
WIFI is payable when in your caravan but is free when in the bars/restaurants or complex.

A aimé : There was access to the beach from the site, the resturant and sports bar were both dog friendly.

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A aimé : Was very clean and well looked after. Good facilities and family friendly

N'a pas aimé: Had to pay for wifi

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Réponse du gestionnaire : Thank you for taking the time to write a review about your recent stay at the park, WIFI is payable on pitches but we do have free WIFI when in the bars/restaurant or arcade.

A aimé : Location was great, right on the waterfront with lots on site to visit with young children. Fantastic shower and toilet blocks throughout.

N'a pas aimé: The weather (haha)

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Réponse du gestionnaire : Thanks for your comments the weather hasn't been too great of late but glad the kids had a great time despite this, hope to see you all again in the future

A aimé : will liked the campsite very clean toilets good entertainment, we had lots of laugh

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Réponse du gestionnaire : they say laughter is the best medicine and so glad you enjoyed your stay

A aimé : Nice campsite. Good size pitches. Plenty of facilities and entertainment. Pool, large park, bars, restaurant and beach to name a few.

N'a pas aimé: Touring pitches very noisy due to loads of birds in the trees and road noise. I asked for quite spot but didn't seem to listen even though there were pitches further up. Toilets though modern need work, every toilet seat seemed to be broken and not a lot or no hot water in top touring facilities.

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Réponse du gestionnaire : Sorry to hear that you were not happy with the pitch you had booked during your stay we will always move pitches if people ask on arrival if we have availability, i will pass on your feedback to maintenance regarding the hot water issue and we can only apologise if seats were broken during your stay our housekeepers are very quick to replace seats damaged as soon as areas are checked or reported to us.
Glad to hear you enjoyed the rest of the facilities at the site.

A aimé : Size of site, entertainment complex, great shop on site, proper showers,

N'a pas aimé: Hardstanding pitches not level, tv reception was bad, pay for wifi, out of the way from everything, need a car to go anywhere.

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Réponse du gestionnaire : Thanks for the feedback on your recent stay most of our pitches in the purple zone are level and we will always move people if they feel their pitch is not suitable if we can, we are in a rural location and yes you do need a car to get to some areas of our little corner of Scotland but our reception team have extensive local knowledge and can always recommend places that can be accessed via our local bus service.
Hope to see you again.

A aimé : I loved everything about this site. I booked swimming in every morning, the changing rooms were cleaned after every session, you get a 45 min session for £4 which includes sauna. Entertainment was fantastic for the kids and had bingo on for the adults,the sports bar was good and drink really reasonabley priced. I chose to eat in the tide and table and pre booked at 6 on the boat, the meals were amazing and big portions I spent around £20 a night with a drink, for the quality off the food I thought it was a good price. Everywhere I went the staff on site were really friendly always smiling and made you feel really welcome. But the staff in the restaurant were exceptional as was the service, sorry I can’t remember there names but they do an excellent job and so friendly. I didn’t take my dog but this site is perfect for your furry companion, even have a dog friendly area in the restaurant which I thought was great. The disabled toilet and shower room on the camping area was good and very clean so were the main toilets and shower block. I never got to go on the beach unfortunately because of bad weather but when I visit again in June I will make the effort regardless of weather.

N'a pas aimé: Could do with a few hooks in the disabled shower room

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Réponse du gestionnaire : Thanks for your lovely comments I will pass your feedback to maintenance regarding hooks in the shower room and we will put in a request for some sunshine for you in June, see you then.