Bron-Y-Wendon Holiday Park

A aimé Great stay, lovely friendly and helpful staff
Lovely location
Well kept site
This was our second visit
Love just looking out of the caravan window and seeing the sea

N'a pas aimé Nothing at all

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Réponse du gestionnaire : Thank you so much for another lovely review and for choosing to stay with us again. We’re delighted to hear you enjoyed your second visit and that you find Bron-Y-Wendon a place where you can simply relax and unwind.

We’re so pleased you enjoyed the sea views from your caravan and found the team friendly and helpful. It really means a lot to know you enjoy coming back to us.

We look forward to welcoming you for your next visit!

A aimé Lovely views

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Réponse du gestionnaire : Thank you for leaving a review and we hope to welcome you back to Bron Y Wendon Holiday Park.

A aimé What a beautiful site this is. I arrived quite late on and was quickly showed to my pitch which overlooked the sea. I had read the reviews and there was a few complaints about the train passing and the motorway noise, it didn’t bother me at all I loved the train passing. I met a lovely lady called Sue who stays there for months at a time her and her husband were lovely and have lovely things to say about the site. I wanted some things from the shop so took a stroll to the garage which is about 5 minutes walk, but if you just need essentials it’s all in the reception area. I bought some wood from reception and enjoyed a lovely evening with a bottle of wine. I would 100% recommend and I have already planned to come back next year.

N'a pas aimé Nothing.

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A aimé Clean facilities, well kept grounds. Everything worked as expected.

N'a pas aimé Liked everything. Wi fi was slow is the only downside

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Réponse du gestionnaire : Thank you Steve for your lovely review! We’re really pleased you enjoyed your stay and found the facilities clean and the grounds well kept. It’s great to hear everything worked as expected and that you’d like to come back again.

Thank you for mentioning the Wi-Fi too. We know the connection can be a little slow at times, and it’s something we’re aware of and looking at improving.

We look forward to welcoming you and your family back again!

A aimé Lovely clean site with great facilities. The food vans on Friday and Saturday were amazing! Good location for exploring North Wales.

N'a pas aimé Noise from the road was louder than I expected! I’d seen the reviews and thought it can’t be that bad. Not sure if it was louder because of the weather, but the first night I struggled to sleep.

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Réponse du gestionnaire : Thank you Jess for your review. We’re really pleased you enjoyed the cleanliness, facilities, food vans and our location for exploring North Wales.

We do appreciate your comments about the road noise. The A55 is something we’re always open about, and unfortunately it can be more noticeable when the weather is wet, as the sound from the road carries further on wet days. We’re sorry it disturbed your sleep during your first night with us.

We hope the rest of your stay was enjoyable and that the road noise didn’t spoil your time here too much.

A aimé We were unable to stay as we broke down in our motorhome during the week before.

N'a pas aimé Out of 6 sites we had booked, this was the only site that would not transfer our booking until a later date.

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Réponse du gestionnaire : We’re sorry to hear that you were unable to stay with us due to your motorhome breaking down, and we do appreciate that unexpected things can happen.

Our booking terms and conditions are clearly available at the time of booking, including the terms relating to cancellations and amendments, and these are agreed to when a booking is made. We appreciate that other touring parks may have different terms and may have been able to offer a date transfer, but each site has its own booking conditions and policies.

As an independent park, we do need to adhere to our own terms and conditions fairly and consistently for all of our guests. We’re therefore unable to make exceptions or transfer bookings outside of the terms that were agreed at the time of booking.

We’re sorry that this was disappointing and hope your motorhome was soon back on the road.

A aimé Very clean . Helpful staff .

N'a pas aimé Noisy road , 24hrs . Stony beach . Noise from grass cutters .

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Réponse du gestionnaire : Thank you for taking the time to leave a review. We’re pleased to hear you found the site very clean and our staff helpful.

We do appreciate that the location next to the A55 means there can be some road noise, and this is something we always try to make clear to guests when booking. We are also a busy holiday park with a large amount of grass and landscaping to maintain, so unfortunately there are times when maintenance work, including grass cutting, is necessary to keep the park looking its best.

The beach nearby is naturally a pebble and stony beach, which is also something we’re unable to change, although there are several sandy beaches within a short drive of the park.

We’re sorry that the noise affected your stay, but we appreciate your positive comments about the cleanliness and our team.

A aimé Staff were very helpful and this is a great site with awesome sea views. Very clean and well maintained.

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Réponse du gestionnaire : Thank you Martin for your lovely review. It’s great to hear you found the team helpful and enjoyed the sea views. We’re also really pleased you found the site clean and well maintained, as we work hard to keep everything looking its best.

We hope to welcome you back for another stay with us in the future!

A aimé Nice pitches good facilities near lots of places to visit near beach

N'a pas aimé Near loud road and railway line

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Réponse du gestionnaire : Thank you Michael for your lovely review and for sharing your photos. We’re really pleased you enjoyed your pitch, the facilities and our location, with the beach and plenty of places to visit nearby.

We do appreciate your comments about the road and railway, and understand that the occasional noise can be noticeable. We’re glad it didn’t stop you from enjoying your stay and we hope to welcome you back again in the future.

A aimé The view, location (close to Prestatyn and Colwyn bay). Fantastic Indian restaurant close by, well laid out park didn't feel hemmed in. Helpful staff, clean and tidy park.

N'a pas aimé Noise from A55, limited number of showers for such a big park

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Réponse du gestionnaire : Thank you for taking the time to leave us a review. We’re really pleased to hear you enjoyed the views, our location and the layout of the park, and that you found the team helpful. It’s also great to hear you enjoyed the local Indian restaurant and found the park clean and tidy.

Thank you also for your feedback regarding the shower facilities. We do have 2 shower/toilet blocks on park, but we appreciate that at busy times they can feel more limited, and we’ll certainly take your comments on board.

Thanks again for staying with us, and we hope we’ll have the pleasure of welcoming you back to Bron-Y-Wendon in the future.