Solway Holiday Park

A aimé The staff where lovely and trying there best clean toilets and showers

N'a pas aimé The pitch was terrible! Big holes in the ground pegs left by other uses the ground was rock hard bent half my pegs. I had to clear a carrier bag of rubbish off the site before I could pitch.
The noise was terrible people shouting and screaming the language was terrible for a family site well in to the night.
The pizza and fish and chip shop not open and was told at the restaurant that it would be an hour before I could order.Waited an hour and a half, the sides came at the end of the meal burnt and then they had no desserts.

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A aimé Great clean site staff were amazing had great customer service didn’t come across one rude staff member. Lots to do in site pottery, bikes, tennis, play ground, arcade and swimming.

N'a pas aimé Nothing we disliked just no close super markets but was a a CO OP 2 minute drive away.

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A aimé Arcades were decent, restaurant was good, everywhere was clean, manager who checked me in on camping good bloke. The young bloke who was on the arcades was lovely

N'a pas aimé We were placed on a pitch everything was great, well maintained site. Came back after a long day.. sited on what is meant to be 4 pitches was.. 7 tents (not small) and 1 caravan and over 8 cars parked around. Noise from them 5.30 everyday... we cut our holiday short as i couldn't take no more, as there were people arguing 4am too. Seems like anyone can drive onto site.. no security on entrance. Made me uneasy allowing the kids to go play (age 11 /8 they're not young). So I didn't allow it.

This site doesn't have big shop near it.. nearest is Carlisle way. So if you go, make sure you get a big shop on your way. Otherwise I think it was a 45 minute to an hour drive (depending on traffic).

On the last day... Thursday my daughter saved all her tickets throughout the week. We went to exchange at the shop he closed it in front of her (this was a different bloke from the beginning of the week) this bloke on thursday (big bloke) his attitude stinks.. I said we're on our way home you just shut it.. his reply if i open it i have to do it for everyone else (leaning on the bar with a attitude) There wasn't a lot of people i said could she at least get a couple sweets (10 points ea baring in mind she had 400 tickets) he said no. So we go away and come back and just say you know shes put a lot of money in and it was balancing on the edge (2p machines) in exchange for all tickets he didn't say anything.. opened it up getting my daughters hope up 8 year old and put it further back locked it up and walked away. I wasn't happy he was a miserable sod. I was furious!

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A aimé Swimming pool was ok. Only activity we done was ceramic painting that was good.

N'a pas aimé The site looked very untidy once past the entry gate. Touring area was not controlled at all and large areas set up with mini camps of people! were told to just find someplace when we arrived. Noise restrictions weren't stuck too or enforced. litter everywhere. toilet facilities were new but didn't seemed to be cleaned often. Only 1 warden for the whole touring & camping area but he was friendly and helpful.

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A aimé Loved the park, facilities and space

Cleaner did and amazing job every day in the campimg facilities.

N'a pas aimé Shows a lack of maintenance at present, not enough staff which means small isssues will escalate and cost more to fix.

1. Camping showers blocked and showers not functioning correctly.
2. Part of roof soffit falling off
3. Not enough enforcement of noise curfew

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A aimé Cleanliness of facilities. Friendliness of the staff, especially the young lad who worked in the amusement arcade. Swimming pool and the club were also great.

N'a pas aimé Absolutely nothing

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A aimé All Very helpful and the kids loved it and the swing pool

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A aimé We liked having a separate pitch divided by bushes as that helped reduce the wind quite a bit.

The swimming pool was lovely.

N'a pas aimé The noise was ridiculous until the early hours (2:00am at least!) with adults shouting and older kids playing music full blast. No respect for other campers.

The pitches were left with rubbish all over them when people left and this wasn’t cleaned up after.

The shower and toilet facilities were very dirty most of the time. I saw them tidy only once. These need cleaning at least 3 times a day in school holidays. Kids were unattended in there and it wasn’t very nice. This was a shame as they looked like they could have been lovely if clean.

There was tissue paper in the drain of the water tap that looked disgusting. That was there the whole time we were there and hadn’t been cleaned once.

If these things were cleaned more it would have been a whole different experience.

10:00am is too early for tents to get packed up and off site. We had to be up at 08:00 and totally missed breakfast. 12:00 would be much better like most other sites.

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A aimé Place itself

N'a pas aimé N/A

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A aimé The touring facilities where great
Arcade and kids disco where great fun

N'a pas aimé Pizza truck and chip shop closed, so only option was the restaurant which had restrictive times.
The facilities around the clubhouse and reception are really run down and in need of some care/repair
Seagulls have completely taken over the site meaning most surfaces were covered in seagull dropping. The seagulls were also very loud during the night waking me on multiple occasions.

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