Riverside Lakes

Camping and touring

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 21 day(s) of arrival.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The park will send you further check-in information 14 day(s) before your arrival.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.

Extras

• Facilities/activities including fishing are subject to extra charges payable on arrival.
• Motorcycle(s) can be brought instead of the car(s) included.

General

• A state-issued fishing license is required (you'll need to apply for this beforehand).
• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The fishing lakes are stocked with carp.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• This campground/park does have a catch-and-return fishing policy in place.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.
• Reception is unmanned after 8 p.m.. Please inform the park while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.
• Swimming in the lake is not allowed.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Taxes

• This area is not subject to city tax.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.
• No vehicle movement between 8:30 p.m. and 7:30 a.m..
• The charging of electric vehicles is not permitted on site.

Visitors

• Visitors must leave the premises by 9 p.m..
• Visitors must register at reception and pay their fee.