Hatfield Outdoor Activity Centre and Campsite

Liked Very friendly staff. Excellent facilities. Easy access to local services. Excellent site for families.

Disliked Expensive for food on site. Fire pits are over priced (£10 a night) but of good quality but no discount for long stays (over 2 nights)

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Liked Quiet site

Disliked Natural pool lake is not for children who are not confident in swimming, so maybe would be better to make some small beach and place to swim in the lake for younger children or children who can't swim but still want to be in the water

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Liked Brilliant site, great atmosphere, staff very helpful. We will be going again next year for a full week.

Disliked We were allocated pitch 46 on arrival which was great, right by the camp site entrance and the kids park. The down fall was that the electric hook up was a million miles away and our electric lead was only 15 metres long, spoke to staff at reception and they said oh your on that pitch, you will have to hire an electric extension. Would of been nice for us to have been told prior.
Food prices in the cafe are a bit steep. Portion of chips £5.50. But there is a popeyes pizza place on just eats 4 miles away that deliver to the site👍

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Liked Easy access to our activities that we planned away from the site as didn’t book it for the water activities.

Disliked Toilets were in poor state ie excess water on floor, dirt and not enough toilet brushes.
Quiet hour is after 22:30, but young children still running around being noisy even at midnight and parents not caring about other campers.

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Liked Lots of activities and supermarket nearby

Disliked A little bit crowded in weekend and there are holes on the pitch

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Liked The activities on the lake
Staff
How maintained the campsite was

Disliked Park could be better

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Liked Almost everything about this site. Very welcoming, clean site with large flat pitches. Sheltered from the high winds.

Disliked Small thing- toilet roll holders!! The toilet roll didnt roll out!

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Liked - Plenty of room in the shower/toilet cubicles and showers were hot
- Staff walking around litter picking (which is a shame they have to do this but it’s nice to see them taking pride in the environment)
- Nice areas to walk the dog

Disliked - Major dislike was the launch your own craft set up they’ve got going on. We’ve visited numerous campsites where we’re able to use our own paddle board either included in the price of the stay or for a very small cost. However, it was £16 to use the lake here (which is by far the most expensive charge we’ve seen and our stay was already the most expensive pitch we’ve ever booked!). They have the most ridiculous rule of if you leave the lake you’re not allowed to go back in!! So god forbid if you need a drink or to go to the toilet! Common sense would say you pay for a 2 hour slot and therefore you can use that 2 hours how you please - whether that involves you wanting to come out for a break or not! I would also kind of understand the expensive charge if it covered insurance cost and hiring of a life jacket but nope, you have to provide proof of your own insurance and have your own life jacket before they will allow you near the lake. So you’re paying nearly £20 to be told by 2 very rude young girls that you’re not allowed to have a drink or toilet break and ‘the rules are the rules’.
- Pitches not labelled very well (we had to drive around campsite a few times before we could find our pitch and we saw numerous others doing so too)
- Shop and cafe very expensive (£3 for a bottle of lemonade and £6 for a few fried frozen chips)
- We were pitched next to very loud families who didn’t abide by the quiet rule and continued to play loud music and let their kids run riot until early hours of the morning. Although I appreciate it isn’t an adults only campsite, I think it would be a good idea for the staff to spend time looking at the bookings and pitching the similar kind of bookings together so those couples that are after a few nights of relaxation aren’t ruined by screaming kids!
- Washing up area very run down/dirty and lights don’t come on until very late so if you’re washing up after 8pm you can barely see what you’re doing

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Liked So much activities for children especially having two teenage boys who are very active

Disliked Pitches were quite small so I was conscious of how to pitch the tent as we got there later than others.

Also the toilets often ran out of loo roll so could do with being checked and replaced more often

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Liked Facilities second to none. Staff amazing

Disliked Nothing. All great.

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