Monkey Tree Holiday Park

Camping and touring

Pitches

• A cable measuring at least 15 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 14 consecutive nights.

Occupancy

• Bookings must not consist of more than 1 different households.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

General

• Drones, electric scooters, bikes and hover boards are not permitted.
• Entertainment and activities are available between 02/04 and 30/10.

Extras

• Facilities/activities including arcade, adventure golf are subject to extra charges payable on arrival.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 2 or more units travelling together are not permitted via Pitchup.com.
• Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).

Safety

• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Arrivals and departures

• If the reception is closed on arrival, please check in at the security gatehouse.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 22:00 and 07:00.
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

General

• Public areas are non-smoking.
• Quiet (afternoon) hours must be respected between 23:00 and 07:00.
• Quiet hours must be respected between 23:00 and 07:00.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 08:00 to 20:00 between 02/04 and 30/10.
• Reception is open from 08:00 to 22:00 between 26/07 and 31/08.

Occupancy

• Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Vehicles

• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 02/04 and 30/09 (subject to weather conditions).

General

• The restaurant is open between 02/04 and 30/10.

Occupancy

• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The site is not liable for any refund in the event of force majeure.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Dogs

• Your dog must be tattooed or microchipped.