Monkey Tree Holiday Park

Gostou The campsite itself is lovely and the swimming pool is a great added extra. The showers and toilets are extremely clean and kept clean throughout the day, staff are very friendly.

Não gostou No paper towel in the men’s toilets and the hand dryers do not work.

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Gostou Pitch size and location was brilliant, entertainment staff were fantastic, facilities were clean and the gardens well maintained, entertainment program was great, arcade was fun, location to local beaches was great and I noticed public transport is right outside the main entrance making it accessible for all, didn’t get to go in the pool due to poor weather conditions but it looked beautiful, soft play area was basic but enjoyable for the young one, it is just missing a ball pit and music playing while in there as it can be awkwardly silent, food in the beach club was delicious but a little pricey, plenty drink options too and super friendly bar staff, on site shop was good and had plenty options for doing a little food shop in, electric hook up was close to the pitch location making it super easy while holidaying with the baby. Didn’t get chance to play mini golf or do any of the day time entertainment activities but the looked great.

Não gostou Flooring inside the toilet/shower block very slippy, could do with some mats down, flooring outside the toilet block were also slippy when wet.

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Gostou Level pitches, friendly staff, welcoming reception.

Não gostou We came here in June, and it felt like the park was getting ready for peak of summer so therefore our holiday didn’t matter. The pool only had one heater working and only half of the pool was open as there was only 1 lifeguard outside, although 3 lifeguards were on reception. The pizza takeaway on site was closed all week, fish and chip shop was on limited opening times. The supermarket on site stocked very limited items, we went for bread and sausages for 3 days straight and was never in stock, gave up trying. Customer service in the shop could be improved, didn’t feel welcome and assistant came across rude. Laundrette is overpriced. The entertainment on the evening was repetitive. The whole holiday park seemed empty, almost as if we were the only ones on site, that in itself wasn’t a bad thing but as it was so quiet we didn’t get the full experience and it felt like our holiday didn’t matter. There was work going on around site so there was constant noise from Lorrie’s, tractors, in and out all day from 8am. We were on the first field right next to the road so we had constant noise pollution, not to mention the smell from fertiliser they used for the flowers.
I understand and appreciate that work needs to be done in order to keep up to standards but it seems we picked the worse week to go in regards of this, from the muck grabbers to the work men fixing toilet lights to the work men on the barriers, there was just something always going on. You couldn’t sit and enjoy the quiet because it felt like we were on a building site. The men’s toilets didn’t flush but they weren’t a priory in fixing.
Showers / toilets were cleaned daily but the walls in the showers were filthy. Tent pitches seem to have no drainage, the tent was sitting on a puddle and the tent pegs wouldn’t go in.
Overall it was a let down.
The only positive comment I got is for the park manager Luke. We had an incident happen where the swing broke and the chain came out the frame and hit my brother across his face and and neck. All swings got removed after this as none of them had safety chains on. Luke was the only one who seemed genuine and checked in on my brother.

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Gostou Absolutely amazing for kids plenty of activity through day to keep them entertained and on a night. Very friendly staff. Pitches perfectly sized. Facilities very clean.

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Gostou I like the facility and the pich space, very friendly staff.

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Gostou Best park i have been to. My children loved it.

Não gostou Nothing

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Gostou Great level pitches. Clean facilities.

Não gostou Nothing

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Gostou The pool, entertainment and all facilities. The staff were friendly and we all had a lovely time. Definitely family friendly

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Gostou The whole campsite was great. The pool is terrific, staff everywhere are really friendly. We were in a far away pitch and was quiet at nights and found a lovely, clean and new shower block! Highly recommend the hire shop although you might need to use them at their other site but it’s only down the road!

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Gostou Very good :)

Não gostou Very good :)

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