Riverside Leisure Park

Liked 1st and last time we'd go there.
**NO! TV SIGNAL**Luckly we had our own Internet and firestick.
Pitches far too small,couldn't put up our awning on pitch 30 because the tap, its muddy as soon as you step out of your caravan,and as soon as you do your inundated with Ducks about 12,and their droppings.
We tried to get moved but was told by the girl at the reception that they couldn't as we booked through Pitchup otherwise she could have if we had booked direct through them.
Toilets are outdated,1 out of the 3 was moving off the floor and water was leaking out of the bottom, and toilet 2, the seat was all loose,not very well maintained.
Nothing on Site,no pool,shop or pub,you have to walk about 10 mins or so to get to it.
People we spoke to said they wouldn't go back.
Very dissapointed,and not what we expected,we left a day early.

Disliked Toilet maintainance keep the smaller tighter pitches for small motorhomes not large caravans.

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From the manager: Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your stay did not meet your expectations and that you experienced several issues during your visit.

We apologise for the problems with the toilet facilities and appreciate you bringing the maintenance concerns to our attention. We also understand your frustration regarding the pitch size, awning space and muddy conditions, and we're sorry that we were unable to offer you an alternative pitch at the time.

We appreciate that the lack of on-site facilities and TV reception may also have impacted your experience. Your comments have been noted and will be shared with the relevant team as we continually look for ways to improve our site.

It's a shame you chose to cut your holiday short and left feeling disappointed. Thank you again for your honest feedback.

Liked Site was clean and staff were very pleasant.
The canny owl and swimming pool were clean and very well maintained. Price was very reasonable

Disliked A gluten free menu at the canny owl. You can knock these up with AI these days

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From the manager: Thank you for your lovely review! We're delighted to hear that you enjoyed your stay, found our site clean and our team welcoming. It's also great to hear that you enjoyed the Canny Owl and swimming pool, and felt everything was good value for money.

Thank you for your suggestion regarding a gluten-free menu at the Canny Owl. We appreciate how important it is to cater for different dietary requirements and will certainly pass your feedback on to the team for consideration.

We hope to welcome you back again soon!

Liked Love the area, nice camp site , site club nice friendly staff but didn't sleep well as pods freezing, ( thought they were same as scourcroft) but lively break away,

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From the manager: Thank you for your lovely feedback. We’re so pleased you enjoyed the area, our campsite and the friendly atmosphere in the club. We’re sorry to hear that you found the pods too cold and didn’t sleep as well as you’d hoped. We appreciate your comments and hope to have the opportunity to welcome you back for an even more comfortable stay in the future.

Liked The area , lots to walk to great facilities good WiFi

Disliked The electric hook up for vans a bit too far away to reach

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From the manager: Thank you for your lovely review! We’re delighted you enjoyed the area, the nearby facilities and our Wi-Fi. We appreciate your feedback regarding the distance of the electric hook-up points for vans and will certainly take this into consideration. We hope to welcome you back again soon!

Liked Great location and very helpful staff. Site is very busy so only the minimal allowed space between pitches but the pay off to this is the great location.

Disliked It would be good to have a few more showers and toilets as it is a large busy site and as such the small number struggle to cope. They are regularly cleaned but people will be people!

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From the manager: Thank you for your lovely review! We're pleased to hear you enjoyed our fantastic location and found our team helpful and welcoming. We appreciate that the site can get busy, particularly during peak periods, and understand your comments regarding the space between pitches and the number of shower and toilet facilities available. Thank you for your feedback, which we will certainly take on board. We're glad you enjoyed your stay overall and hope to welcome you back again soon!

Liked Ideal location and lovely bar

Disliked The owners of the caravans were very rude.
Sitting in big crowds giving dirty looks. Swearing around children
Lady with arm in sling was rude as hell with dirty looks and sly comments

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From the manager: Thank you for your review. We’re pleased you enjoyed our location and lovely bar. We’re sorry to hear that you felt uncomfortable due to the behaviour of some other guests. We want everyone to feel welcome and relaxed when visiting us, and we appreciate you bringing your concerns to our attention. We hope to have the opportunity to welcome you back for a more positive experience.

Liked Shower automatically turns off after 20seconds.
Door to toilet block very difficult to open and closes very fast almost causing injury.
Lock on camping pod door inadequate could easily be forced.

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From the manager: Thank you for your feedback. We’re sorry to hear about the issues you experienced during your stay. We appreciate you bringing the shower, toilet block door and camping pod lock concerns to our attention. Your safety and comfort are important to us, and we will look into these matters to see what improvements can be made. Thank you for helping us improve our facilities.

Liked The site is exellent

Disliked Nothing

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From the manager: Thank you for your lovely feedback! We’re delighted to hear that you’re enjoying the site. Your support is greatly appreciated!

Liked The location and the facilities are clean.

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From the manager: Thank you for your lovely feedback. We're delighted to hear you enjoyed our location and found the facilities clean. We hope to welcome you back again soon!

Liked Lovely welcome at reception and given all details with a smile
Dog friendly
Easy access to water/electric/wash areas
Swimming pool included
Lovely pub in walking distance

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From the manager: Thank you for your lovely feedback! We're delighted to hear you received a warm welcome at reception and enjoyed our dog-friendly facilities, swimming pool and convenient access to the water, electric and wash areas. It's also great to hear you enjoyed the nearby pub. We hope to welcome you back again soon!