Papillon Rochefort

Positiv Les emplacements propre et assez libre, le calme,

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Positiv Any British looking at this site should read this before booking as worst treatment I have ever had .
i always write truthfully about my reviews and i also have over 71k reviews on Google so have been doing it for a while only to help others

Negativ We booked and arrived on the way back from a long holiday of some 3000miles when we got here everything seemed fine we went to reception and was greeted and gave a pitch number 390 the reception said we had payed for 4 nights but after i looked i realised she was wrong it was down as 3 so we payed for the extra night we was gave 1 token per person per day for the shower that they only have 1 shower which is clean but the only one on site so expect a massive wait to use toilet or shower we set up and went looking for the shop or restaurant that is advertised on pitchup to get something for lunch but they don't have a shop or restaurant on site as its now used for storage so wrong information on pitchup we packed back down and drove 5km to local store when we got back and set back up we went to the lovely looking pool but again the pictures on pitchup are not what is there the pool area is very run down and not safe for younger children if you have young children like us you can't use it anyway as no staff on site no safety rules and full of teenagers running riot throwing footballs at each other and jumping in without looking or a care for the safety of others until one landed on my 9 year olds head so that was that for the pool as my son would not go back to the pool as he was scared and had a lump on his forehead they couldn't play near the motorhome as there where 5 electricity cables running across the road so at night very dangerous and not good for kids to play but that's not the end after the 3rd night we had a French motorhome pulled next to our pitch and said they had booked it after looking on the site map that they had been given it was clear they had booked ours to someone else so I went to reception and they was a different older woman behind the desk and while I explaining the issue she completely blanked me and answered the phone not 1 call but 2 so i stopped talking untill she was listening again I calmly told her she was very ignorant and she replied they had booked it and I had to move no sorry for inconvenience just told to move the words she actually used was they are French and have booked it they take priority yes you heard me right and i should move to another pitch so i asked for a refund of the last night and she said no refund so I told her it was down to them to sort the issue and I will be complaining she said you do what you want and started to serve someone else i moved my motorhome to the far end of the site for the last night and we stayed in the motorhome I have used many site all over Belgium and France and this one as made my blood boil I understand things can go wrong but the fact they have no shop or restaurant on site it as only 1 toilet and 1 shower for over 50 campers only1 working washing machine out of 2 on the whole site of over 200 spots I really tried to cope but the lack of any apology and the complete disrespect towards my wife and me I can not and will not overlook it as really made me think its such a shame as we have been to 17 sites over the last 4 week trip from uk into France then to spain germany and Belgium then back to france and this as been far the worst experience we have had at any of them so if you are looking for a relaxing site for your family this one is not for you
could not take a pic of pool as people using it

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Positiv Het uitzicht en wandelingen in directe omgeving .
De zeer vriendelijke gastdames van de receptie, heel aardig.

Negativ Sanitair op de camping grote veld is slecht. Enige douche waar een goede straal uit kwam is een enkele bij de heren. Andere Sanitair gebouw was het water te heet. Vanuit onder het grote veld was een constante riool lucht, lijkt erop dat het riool geloosd wordt op het mini stroompje bij het weiland. Daar zit ook een riool put met een pomp die goed hoorbaar is. De camping plekken liggen behoorlijk scheef, tent kampeerders zullen het lastig vinden om recht te liggen. Sanitair was echt goor, gelukkig kwam er een grote schoonmaak actie op gang, daarna was het goed. Het ziet er naar uit dat er geen investeringen worden gedaan op de camping, vooral camping E is echt niet netjes en oud. Er wordt vooral geïnvesteerd in huisjes, gaat de camping weg? Nee ik kom hier niet meer terug. Prijs per nacht meer san 40 euro is echt te hoog voor wat je krijgt, zwembad lijkt op de site mooier dan werkelijkheid

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Positiv L'environnement et l'emplacement.

Negativ Sur votre site le barbecue est autorisé mais sur place c'est interdit,et sur le site l'auvent est interdit et j'ai vu pas mal de gens qui ont mis .

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Positiv Ruimte, groen, bomen

Negativ Zelf zeep en toiletpapier meenemen

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Positiv De gastvrijheid, flexibiliteit en hulpvaardigheid van de uitbaters.
De bar en "pizzeria" aan de ingang van de camping. Heel lekker gegeten en super bediening. Hele goede sfeer over de hele camping.
Goede hygiëne.
Je kan broodjes bestellen voor de volgende ochtend.

Negativ Sanitair ok en proper maar iets te weinig mannentoiletten voor een volle camping. Geen toiletpapier en zeer weinig handzeep aanwezig.
Zwembad was jammergenoeg gesloten.

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Positiv La situation, le calme, l'accueil la piscine

Negativ Manque d'entretien de la piscine

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Positiv We chose to stay on the motorhome field across the road from the main campsite, and it couldn't have been nicer. Being still in June, the snack bar and pool were not yet open. The staff were always friendly and helpful.
The sanitary block for our area was always immaculate, cleaned and checked regularly, and smelled great! There was hot water in the washing up area, too. I question whether two showers, loos and sinks would be enough if the field was full (it was just us and one other van, so no issues for our visit).
We walked to the village for a Trappist beer in the restaurant/bar - just a 10-15 minute walk.
All in all, it's a fabulous campsite and on our list for a return visit one day.

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Positiv Staff were kind & it was fairly quiet in our area!

Negativ No soap or toilet paper in the toilet. The women’s toilet was around the back of the block which meant you had to walk on rotten wood to get there.

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Positiv Verzorgd faciliteiten

Negativ Te weinig toiletten bij camper ruimte

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