Newgale Campsite

Positiv Such a beautiful location

Negativ Nothing

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Vom Platzbetreiber: Hi Dominee,

Many thanks for the excellent review, we're so pleased you enjoyed your stay and look forward to seeing you next time,

Best wishes,

Clare and all at Newgale Campsite.

Positiv Location

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Vom Platzbetreiber: Hi Uldis,

We're pleased to see you liked the location of our campsite but sorry to see you felt the campsite was lacking in facilities, customer service and cleanliness. Our team receive excellent reviews for their hospitality and their hard work to keep the site looking good, even at peak times so I'm sorry you felt this wasn't the case during your visit. Perhaps you'll give us another chance?

Best wishes,

Clare

Positiv Very close to the beach

Negativ No lager in bar onsite which isn't a big problem but no shops within walking distance

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Vom Platzbetreiber: Hi Sharon,

Thank you for your review. We're pleased you enjoyed our fantastic location so close to Newgale Beach.

We're sorry you were disappointed with the lager availability during your stay. We do stock lager in cans as well as on draught, but on this occasion we sold out of draught lager due to an exceptionally busy period. We appreciate this was frustrating, particularly as there aren't shops within easy walking distance.

We'll certainly take this on board when planning our stock levels for particularly busy periods.

Thank you again for your feedback, and we hope you'll visit us again in the future.

Best wishes,

Clare and all at Newgale Campsite

Positiv The campsite is in a great location just a really short walk to the seafront. Staff is friendly. The bar is also great nice foods and drinks. As the campsite is next to the road you can expect traffic noise during daytime in the evening is no significant traffic there so you can have a good night sleep.
You also hear the sea which is great for us.

Negativ The phone charger is not working properly the phone is charged round 10-15mins but you pay £1 for an hour my phone was charged around 20 mins then stopped. If you can bring your charger.
The facilities are good but needs refurbishment. The shower cost £1 for 10 mins it is plenty of time to shower and fair price but one shower per day should be in the price e.g. you can get a coin per night stay. There is wifi but it is really week and 3rd party solution is being used to log in. it would be better to use more relays to get more stability and give unique pass for customers and use more secure network.

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Vom Platzbetreiber: Hi Csaba,

Thank you for taking the time to leave such a detailed and balanced review. We're really pleased you enjoyed our location, the bar and food, and found our staff friendly. We also love that you enjoyed being able to hear the sea from your pitch!

Thank you for your comments regarding the phone charging point. We're sorry this didn't work as expected during your stay and we'll check the unit to make sure it's operating correctly.

We appreciate your feedback on the facilities and Wi-Fi too. We are continually looking at ways to improve these, and your comments are helpful as we plan future upgrades.

Regarding the showers, we're pleased you felt that 10 minutes was plenty of time and that the £1 charge was fair. We use a small charge partly to help keep shower queues to a minimum during our busiest periods, ensuring the facilities remain available for everyone.

Thank you again for your constructive feedback. We hope to welcome you back to Newgale again soon!

Best wishes,

Clare and all at Newgale Campsite.

Positiv Friendly staff clean site enjoy my stay

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Vom Platzbetreiber: Hi Sandra,

Thank you for your lovely review. We're really pleased to hear you enjoyed your stay, found the site clean and our staff friendly.

It's great to know you had a good experience with us, and we hope to welcome you back to Newgale Campsite again soon!

Best wishes,

Clare and all at Newgale Campsite.

Positiv Close to the beach

Negativ Nothing

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Vom Platzbetreiber: Hi Jane,

Many thanks for the lovely review, we're so pleased you enjoyed your stay.

Looking forward to seeing you again soon.

Best wishes,

Sue

Positiv Very Close to beach. Dog friendly. Staff excellent friendly and informative. Bar and food onsite. Facilities very clean and ample for site.

Negativ Nothing

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Positiv The location, the facilities, cleanliness.

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Vom Platzbetreiber: Hi John,

Many thanks for the lovely review, we're so pleased you enjoyed your stay.

Looking forward to seeing you again soon.

Best wishes,

Sue

Positiv Amazing site inside and out

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Positiv Fabulous site, staff great.

Negativ Needs more entertainment in the evening

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Vom Platzbetreiber: Hi Tracy,

Thank you for your lovely review. We're really pleased to hear you thought the site was fabulous and found our staff to be great.

We appreciate your suggestion regarding evening entertainment. We do have live music and events at The Landsker Line on selected weekends, but we deliberately keep these to a few evenings during the season. Many of our campers choose Newgale because they enjoy the peaceful, relaxed atmosphere and quiet evenings, so we try to strike a balance that suits everyone.

Thank you for your feedback, and we hope to welcome you back to Newgale again soon!

Best wishes,

Clare and all at Newgale Campsite