Campsie Glen Holiday Park

Positiv Great wee Tranquil site.Great Bar and Bistro .staff where lovely and Grub was good and reasonably priced.

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Vom Platzbetreiber: Thank you so much for your fantastic review, Brian!

We're delighted you enjoyed the peaceful atmosphere of the site, as well as the bar and bistro. It's wonderful to hear our team looked after you and that you found the food good value too.
We really appreciate your kind words and are thrilled to hear you'll be back.
We look forward to welcoming you again soon!

Thanks
Campsie Team

Positiv Friendly staff

Negativ Power cut shortly after arriving. Bistro / pub did not open.
Charge for swimming which wasn't mentioned in web blurb.

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Vom Platzbetreiber: Thank you for your review and for your kind comments about our friendly staff; we really appreciate it.

We're very sorry that your stay was affected by the unexpected power cut. Unfortunately, this was caused by a power line coming down in a neighbouring village, which was completely outside of our control. We understand how disappointing this was, especially as it also impacted the opening of the bistro/pub.

Regarding the swimming pool, we're sorry if this came as a surprise. When bookings are made through Pitchup, the charge is listed in the booking information, stating, "Access to the swimming pool is not included in the rate and is charged at £3.00 per adult and £3.00 per child, per session."

We appreciate your feedback and hope you'll consider visiting us again under more normal circumstances so we can provide the experience we always aim to deliver.

Positiv Camp site clean and well cared for. Showers, toilets and wash up area clean. Reception staff helpful, they leant me a tin opener!

Negativ Had to run hot tap in showers, hand basin and wash up area for quite a while for luke warm water!

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Vom Platzbetreiber: Thank you for taking the time to leave us a review, Christine.

We're so pleased to hear you found the site clean and well cared for, and that our reception team could help.

We also appreciate your constructive feedback regarding the hot water and the visibility at the junction onto the main road. We'll look into the hot water issue to ensure everything is working as it should.
Thank you as well for your suggestion about installing a mirror at the road end—we'll certainly take this into consideration, although any changes at the junction would depend on the relevant roads authority.

We hope to welcome you back again soon. Safe travels!

Thanks again
Campsie Team

Positiv Beautiful setting, the hard standing pitch was great for us and had EHU, water and grey water disposal, everything else was very nearby, wash up area and toilet emptying, showers and toilets were clean unfortunately a lot of the toilets seats were broken but as long as you check before you sit down there was no injuries. The little shop at reception had all the necessities you forget - ice to keep the beer cold as we were there during a heatwave which was fab. We didn’t use the pool but it did look very inviting. We even tried to extend our stay for another few nights but unfortunately it was fully booked. The meal we had in the bistro was absolutely delicious too and saved cooking 👌🏽 we will definitely be back.

Negativ Unfortunately the family next to us went out for the full day and left their very unhappy dog barking the whole time, not the parks fault though.

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Vom Platzbetreiber: Thank you so much, Shauna, for taking the time to share your lovely review. We’re delighted to hear you enjoyed everything, and we're also thrilled you enjoyed your meal, and we really appreciate your kind comments about our team and facilities.

We’re sorry to hear about the issue with the toilet seats during your visit. Since your stay, we discovered that the damage was caused by vandalism from other guests, and we have now repaired the broken seats.

We’d love to welcome you back again for another stay and Thank you again for your kind words, and we look forward to seeing you soon.

Best wishes
Campsie Glen Team

Positiv Beautiful scenery and well maintained abd laid out site ovrrall.
Pleasant staff.

Negativ Push button shower that only goes for 10 seconds or so at a time. Initially cold water for first few presses.
Shwer tray filled with water as drain was not doing as it should.

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Vom Platzbetreiber: Thank you for taking the time to leave your review, David. We’re pleased to hear you enjoyed the beautiful scenery and the layout of the site and found our team pleasant and welcoming.

We’re sorry to hear about the issues you experienced with the showers. We appreciate your feedback regarding the push-button timing, the initial cold water, and the drainage issue in the shower tray. We will pass these comments on to our maintenance team so these areas can be checked and improved.

Thank you again for bringing this to our attention. We hope to welcome you back in the future and provide you with an even better experience.

Kind Regards,
Campsie Glen Team

Positiv Beautiful scenery surrounding the site. A very friendly and safe. Facilities were clean, showers good. We were there midweek and had a lovely stay

Negativ N/A

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Vom Platzbetreiber: Thank you for taking the time to leave your lovely review, Kate. We’re delighted to hear you enjoyed the beautiful scenery, the friendly atmosphere, and the safe, welcoming feel of the site.

It’s great to know you found the facilities clean and the showers good, and we’re pleased that you had such an enjoyable midweek stay with us.

Thank you again for your kind words, and we hope to welcome you back for another lovely visit soon.

Best Wishes,
Campsie Glen Team

Positiv Sehr zentral Lage, sehr schöner Stellplatz, saubere Sanitäranlagenund überaus freundliches Personal!

Negativ Die Sanitäranlagen könnten moderner und etwas gepflegter sein. Zwei Beispiele: die Warmwassereinstellung in den duschen, funktionierte semi optimal und bei den Betten zum Geschirr spülen war selten warmes Wasser zu erhalten.

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Vom Platzbetreiber: "Liked: Very central location, a lovely pitch, clean sanitary facilities, and extremely friendly staff!

Disliked: The sanitary facilities could be more modern and better maintained. Two examples: the hot water control in the showers didn't work very well, and hot water was rarely available at the dishwashing stations."

Thank you for taking the time to leave such a lovely review. We’re delighted to hear you enjoyed our central location, your pitch, the cleanliness of our facilities, and the friendliness of our team.
We’re sorry to hear about the issues you experienced with the shower controls and hot water at the dishwashing stations. We appreciate you bringing these points to our attention, as guest feedback helps us identify areas where improvements are needed. We will look into these issues with our maintenance team to ensure they are addressed.

Thank you again for your feedback, and we hope to welcome you back for another enjoyable stay in the future.

Best wishes,
Campsie Glen Team

Positiv Großzügige Stellplätze, sehr nette Mitarbeiter,

Negativ Die Öffnungszeiten des Schwimmbads sind abends zu kurz.

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Vom Platzbetreiber: "Liked: Spacious pitches, very friendly staff,

Disliked: The swimming pool's evening opening hours are too short."

Thank you for taking the time to leave your review. We’re pleased to hear you enjoyed the spacious pitches and found our staff friendly and welcoming.

We appreciate your feedback regarding the swimming pool opening hours. The pool hours are carefully set to allow our team enough time to carry out the necessary cleaning, hygiene checks, maintenance, and health and safety procedures to ensure the facility remains safe and enjoyable for all our guests.

Thank you again for your comments, and we hope to welcome you back.

Kind Regards,
Campsie Glen Team

Positiv Plenty to keep you amused inside and out. Lovely views. Good prices at the bar for food and drinks

Negativ Was a very busy site and as a personal preference I would prefer it to be a quieter site

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Vom Platzbetreiber: Thank you for taking the time to leave your review, Ann. We’re glad to hear you enjoyed the lovely views, the range of activities available, and the value of our bar food and drinks.

We appreciate your feedback regarding the site being busy. As a holiday park with a variety of facilities and activities, we do attract guests looking for a lively and enjoyable atmosphere, especially during peak periods.

Kind Regards,
Campsie Glen Team

Positiv Ontvangst

Negativ pitch aan de inkom, druk verkeerspunt

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Vom Platzbetreiber: Vielen Dank, dass Sie sich die Zeit für Ihre Bewertung genommen haben.

We are pleased that you were satisfied with our reception team. We are sorry that you were not entirely satisfied with the location of your pitch due to the nearby traffic.

Had you contacted us during your stay, we would have been happy to accommodate your request and offer you a more suitable pitch, if possible. Our team is committed to making our guests' stay as pleasant as possible.

We sincerely appreciate your feedback and hope to welcome you back to Campsie Glen Holiday Park soon.

Kindest Regards,
Campsie Glen Holiday Park Team