Sandford Holiday Park

Positiv Nothing!

Negativ Grass pitches are grassless with hardcore which means pegs are unable to enter the ground, even extra toughed pegs.
Woof park is derelict and broken which means your dog isn't able to use it (see photos)
If you're allocated pitch 1, do not take it otherwise you'll be back to complain and be moved. Don't try phoning them because they don't answer, staff are just having a laugh and ignoring customers.

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Positiv Liked the layout of the large campsite, easy to find and access our glampsite pitch.
Highly recommend the glamping option we had. Very good value for money.
Excellent service from the staff.
Good facilities.
Location close to shops and beaches.

Negativ Didn't like the scampi on the menu for the price of it. It was no better than what you would get from the frozen section in Aldi up the road.
The T.V didn't connect with the WiFi. So we had to hot-spot netflix etc. using our phone.

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Positiv Friendly site with lots of useful facilities like shop bar cafe chip shop etc
bus stop right outside

Negativ Showers and toilets in the block closest to the touring park entrance were poorly maintained although acceptably clean examples of this are sometimes there was no hot water the shower heads were blocked up and hadnt been serviced in ages which can cause legionela to breed which can be dangerous not to mention a poor shower , some of the toilet cysterns were overflowing wasting water , the chemical disposal was blocked and poo was all over the floor , the urinal is rusty yet I discovered one of the other toilet blocks as I was leaving and it was in much better condition I tried to phone reception and they hung up on me

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Positiv The park is a great size with a variety of activities for the family. The swimming pools were cleaned and managed well by the lifeguards.

Negativ A few more Gluten free options on the menus

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Positiv All the activities that are on site, having a shop, the entertainment, food options and heated outdoor pool

Negativ More of a safety concern was really young children riding bikes and scooters when it’s getting dark / past 10pm with no adult supervision and no regards to cars using the roads. Serious safety issue!

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Positiv How friendly all your staff were and helpful. It was extremely hot this weekend
, 29, and all staff were fantastic.

Negativ The pool timetable. Outside pool - only allowed an hours slot time, open from 10am - 1pm back open again 2pm - 5pm.

A very very over crowded campsite, our toilet and shower block ran out of hot water. There were so many toilets with no flushers working and no signs stating this.
Extremely overpriced food!!!

How fast others drove around your campsite was scary!

I couldn’t speak to your touring reception via your telephone line. The only time I did is when I received a call, promised a call back and nothing!

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Positiv Staff very friendly and helpful. All ways willing to help with a smile. Closeness of shower and toilet blocks. Amusement arcade, and other facilities. Size of pitches. Pitches were fairly level too.

Negativ Toilet and shower blocks, especially the newer ones were disgusting, always dirty, empty toilet paper. The hot water didn’t work, even after the maintenance staff had tried to fix it. The toilets didn’t flush properly, and the women’s didn’t flush at all at one point.
The electric points for caravans and motorhomes need to be labelled. When we arrived someone had used ours, and had to move there’s to the correct connection. I also met another fellow camper that had the same issue.

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Positiv Good sized pitch

Negativ To busy site was very big with hundreds of static vans, shower blocks nice and clean buts hot water was cold every afternoon and evening making it very hard to wash up and shower

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Positiv Everything about this site. Beautiful setting, Great employees, amazing facilities, loved how our pitch was enclosed with a hedge to make it private from our neighbours. Will definitely return.

Negativ The dirty lazy holiday makers who do not seem to have the ability to wipe their pee and period blood from the toilet seat, or flush the loo after they've had a poo, or even worse, leave poo on the toilet seat. There's clearly something wrong with these people! I can't begin to imagine what goes though their minds when they leave it in this state. Shame on you!
I feel very sorry for the staff who work so hard and do such a wonderful job at keeping the site clean and tidy!

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Positiv Staff all friendly and helpful .site was nice and tidy and clean couldn’t fault all facilities on park

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