Hele Valley Holiday Park

Positiv Lovely clean site with excellent facilities. Shower block very clean. Staff were very welcoming and great advice on local walks. Location fantastic with a great walk into Ilfracombe and the coastal path. The site was very quiet. We will return

Negativ Not even the weather

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Positiv Nice site in a decent location. Dog friendly. Lovely nature walk at the back of the site. Facilities were clean and easy to use.

Negativ Not the easiest site to access. Would probaly book a grass pitch next time as they looked much better.

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Vom Platzbetreiber: Thank you for your review. As you mentioned, we are in a lovely location, nestled away in a wonderful valley, surrounded by trees and nature. We do offer several different size gravel pitches to accommodate a range of vehicles, with our grass pitches being available for tents. When you are looking to return to us again, we can explain the different sizes available to give you more space.

Positiv Spacious pitches, friendly and helpful staff. Good local walks. Liked the bathrooms but felt the water could be hotter.

Negativ Nothing

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Vom Platzbetreiber: Thank you for your review, we are so pleased to hear that your enjoyed your stay with us. Following feedback from our guests we have adjusted the water temperature in our shower block. We hope to welcome you in the future.

Positiv Very well manicured grounds, excellent toilets, beautiful place with birds chipping and no human made noise

Negativ I'd prefer more distance from pitch to pitch

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Vom Platzbetreiber: Good afternoon and thank you for posting your review. It is such a shame you experienced some bad weather during your stay with us. We always welcome feedback from our guests and have noted your comments. We have a select number of tent pitches, one or two of them are slightly larger than the others. If you do decide to visit us again we can check if the larger ones are available.

Positiv Lovely clean site. Very peaceful. Helpful reception.

Negativ Showers were only just warm. Even at different times of the day, we still had the same water temperature.

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Vom Platzbetreiber: Good morning,
Thank you for taking the time to post your review. We note your comments regarding the water temperature and can confirm that we have now acted upon this by increasing the temperature. We do hope to have the opportunity to welcome you again in the future.

Positiv Very clean and tidy very peaceful location

Negativ Nothing really my be a little cold in shower room but nothing to bad just me being fussy

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Vom Platzbetreiber: Thank you for your review. We are so pleased that you enjoyed your stay with us. It appears that we may of had a glitch with the temperature and have now resolved this. We do hope to see you again in the future.

Positiv This is a beautiful place, so we'll maintained. I can't find fault. We have booked again for August!

Negativ Nothing to put here.

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Vom Platzbetreiber: It's so good to hear that you have already booked your return visit to us in August. We make every effort to maintain the park and we are pleased to hear that you enjoyed your stay with us. Seen you in a few months!

Positiv Fantastic site, within walking distance of Ilfracombe. The site is very well run with little touches like free dog poo bags near the many bins and flat patio slabs to put under BBQs. The toilet block is fastidiously clean and the grassy areas are meticulously well maintained. There is a seriously good nature walk for children and a lovely children’s play area.

Negativ Nothing, but beware of narrow entrance to site which might prove difficult for very large motorhomes and touring caravans. This is easily overcome by entering the site from the opposite direction.

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Vom Platzbetreiber: Such a wonderful review, thank you! We are so pleased to hear that you liked the additional things we offer, such as dog waste bags and bricks for your BBQ. We do hope that you also took advantage of our dog wash area, which helps to keep your companion clean after a great walk on the coast path, or a play on one of the many dog friendly beaches on offer. We look forward to seeing you again soon.

Positiv Great, private good size pitches with all services, wash block excellent modern and very clean. Very well looked after site, recommend and will return

Negativ Shower water could be bit warmer especially when chilly. Be ok on hot days. Wifi patchy at times

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Vom Platzbetreiber: Thank you for your lovely review. As I am sure you are aware, Wi-Fi speeds can vary greatly depending on demand during peak times. We have noted your comment regarding the water temperature and acted upon it by increasing the temperature. We do hope to welcome you again soon.

Positiv Lovely site, beautiful area and 20 min walk to illfracombe, 5 mins down to the beach. Lovely welcome in reception. Very clean

Negativ Showers not hot enough

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Vom Platzbetreiber: We are so pleased to hear that you enjoyed the local area and received a warm welcome at Reception.
We have taken note of your comments regarding the water temperature and adjusted this accordingly. Hopefully, we can welcome you back again soon.