Oak View Holiday Park

Positiv Fabulous welcome from the ladies in reception. Well done ladies. Everything was explained really well. We were guided to our pitch and the electric post was explained. A delightful site in a very good position for the tunnel/ferries and the coast. Spacious pitches in a well maintained park. The facilities were awesome 👌.

Negativ Being school holidays there were a lot of younger children who were very noisy and running all over the site till quite late at night.

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Vom Platzbetreiber: Thank you for your lovely review Bob, we're so pleased you enjoyed your stay and were happy with our facilities and the pitch!
We can only apologise about the noise throughout the night, we do outline our quiet hours within our park handbook and just hope that they are adhered to. We hope to see you again in the future! The Oak View Team; Ruth, Lynsey and Rob :)

Positiv Great clean facilities.
Friendly helpful staff, seem really happy to help.
Peaceful.
Other campers always so friendly and a joy to meet.
Everyone respectful of noise level limits.

Negativ Access roads, but that’s no fault of the site.

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Vom Platzbetreiber: Thank you very much Paul, that is a wonderful review and we appreciate it very much. We would love to see you again sometime. The Oak View Team Ruth and Rob. 😊

Positiv Lovely friendly site. Lots of green space for children to play. Well organised. Toilets/ showers & washing up areas very nice. Would stay again.

Negativ Could do with a shop

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Vom Platzbetreiber: Thank you very much Claire for your kind review. Please come back again! The Oak View Team Ruth and Rob 😊

Positiv Pleasant site with plenty of room for all pitches as stated

Negativ The suggestion that the site is located with pubs, bars and restaurants nearby is misleading. Closest pub about a mile away but more importantly down a long hill walking next to very busy dual carriageway

To access Restaurants etc need to travel continually downhill to Maidstone circa 4-5 miles away - Can walk but again along very busy roads with absence of safe crossing to dual carriageway other than Jades crossing to pub

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Vom Platzbetreiber: Thank you very much for your review; we're happy to hear you were pleased with the site itself and your pitch.
We do always recommend that our customers research the area prior, as we are just off a main road, or the ladies in the office are always on hand to advise best possible routes to local amenities. The Oak View Team, Ruth & Rob :)

Positiv super freundliche und hilfsbereite Leute.

Negativ -

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Vom Platzbetreiber: Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns sehr, dass es Ihnen hier gefallen hat und Sie sich vor Ihrer Weiterreise entspannen konnten. Wir würden uns freuen, Sie bei Ihrem nächsten Besuch in Großbritannien wiederzusehen. Ihr Oak View Team Ruth and Rob 😊

Positiv Size of campsite and woodlands

Negativ Cleanliness of facilities, looks like only a cursory clean, and eg behind doors thick dust and cobwebs, hair all over bins, drains blocked, no air flow in showers as vents blocked with dust. Dust on basins and grubby drains. They could be great with some elbow grease on the cleans and more deep cleans.
Ground very hard to get pegs in, feels like gravel layer two inches down.
Welcome sheet has about a 6th on useful info and then very negative vibes with the don't do rules. Which includes quiet from 10 but the new neighbours are very loud and it's 23:30 still going.

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Vom Platzbetreiber: Thank you for your review Elaina.

We are very sorry that you didn't like our facilities and found them to be dirty. We will address all your concerns immediately and we are sorry that you were not happy. If you go back through all our other reviews, you will see that we have always had top reviews for the cleanliness of our facilities but will however try to continue to do our best to keep everything up to standard.

Not much we can do about the ground we are afraid. Your bookings were both on grass pitches. We have never ever had anyone complain that they are unable to get their tent pegs into the grass before. The only thing that we can think of is that we have not had any rain up until this weekend for a very long time and so the ground was hard.

We are also sorry that you didn't like our handout. The fact that you had very noisy neighbours is exactly why we have a list of rules. They are there for everyones safety and information, we try to keep them short and sweet or we would be giving you all an essay to read. We do ask our customers politely to try to adhere to these rules, unfortunately, there are always going to be people who do their own thing no matter what. We also have a lot of customers from other countries and so need to have a straightforward handout that can be read and understood by everyone. We do give you a nice warm welcome and we leave you to look at the handout at your leisure.

We wish you happy travels for the future. The Oak View Team Ruth and Rob 😊

Positiv Lovely clean.
Well laid out and nice space.
Good walking opportunities from site.

Negativ Wi fi patchy but not a real problem

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Vom Platzbetreiber: Thank you for your review Paul,

We're glad you liked the campsite and had a lovely stay, it was nice to meet you and we hope to see you again in the future. The Oak View Team, Ruth and Rob :)

Positiv Lovely small compact site. Toilet block well maintained and and easily accessed. Ruth gave us a wonderful welcome. Nice having fish and chips van on site on Saturday night. Good wifi on site. Lovely woodlands from back of campsite.

Negativ No extraction fans in toilets making them very damp rooms all the time. The main let down was there was no policing regarding excessive noise after 10pm. Our neighbours were too families with young kids than ran riot and all cominication was shouting rather than talking that went on until past 11pm every night despite all other guests quieting down fron 10pm.

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Vom Platzbetreiber: Thank you for your review Kathryn, it was lovely to meet you.

Regarding the extraction fans, they are actually currently out of order but will be up and running again very soon. it was also a very wet and busy weekend with the showers being constantly used so this did add to the dampness. This is temporary and will be fixed.

Regarding the noisy family near to your pitch, we do ask our customers to come and tell us during the day if there are any problems in the evenings after quiet time. We can then speak to those involved.

We do hope that this will not put you off staying again. The oak View Team Ruth and Rob. 😊

Positiv Nice and friendly place. Clean facilities area, welcoming host.

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Vom Platzbetreiber: Thank you so much Petar. It was lovely to meet you. We would love to see you again next time you are this way and wish you well. The Oak View Team Ruth and Rob.😊

Positiv Such a clean site. Feels safe and friendly. Very welcoming. The staff could not do enough for me and were the same with everyone who came and went while I was there. Wonderful walking access to the North Downs straight from the campsite. Location is perfect for exploring Kent.

Negativ The only thing that would make this slightly better was if I could buy essentials, milk, bread (ice cream, wine 🤔) etc, on site. To get to a shop is quite a hike.

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Vom Platzbetreiber: Lucie, thank you so much for your kind review. We are pleased that you liked that we have a clean site, that is something that we feel is very important and we work very hard to keep it that way for you all.

We have looked into the possibility of having a shop here before, unfortunately we don't feel that its something thats we can offer at this time as we don't have the room. We did have a service running from the local shop who would deliver, but no one used it as most people do bring their own supplies. We are sorry that this was a problem for you but we hope that this would not put you off from staying again. Best Wishes, The Oak View Team Ruth and Rob
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