Tile Barn Outdoor Centre

Positiv Spacious bunk house, resourceful kitchen and helpful staff (superb)

Kids love the rock climbing and archery

Negativ None

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Positiv We had a fantastic time with 2 adults and 2 children (aged 2.5 and 5 years). The site had fantastic amenities and the location was perfect for New Forest walks and close to the centre of Brockenhurst. The pods were simple but just what we needed to ensure a comfortable stay

Negativ N/A

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Positiv Relaxed site and well accommodated for

Negativ Nothing!

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Positiv Very well organised

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Positiv Everything , friendly staff , clean , pod was great .nothing was an issue , even when I was late for Archery! Lots of great walks/cycle ride in the woods .

Negativ Nothing

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Positiv Lovely weekend in the new forest. Great location and facilities.
Pod was perfect for the 3 of us for a long weekend trip. Having the fields for kids to play in and the selection of activities kept them entertained

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Positiv Location was great, easy to get to and find. There was lots to do around the site. The pods were cute and the kids loved the field space. Which was helped because there were not too many tents.

Negativ The pictures showed all the activities that were avaliable but we couldn't use any of them which was a disappointment. The playground in the pics were not. If it had not been for the lack of tents I'm not sure the kids were have enjoyed it as much.
The rules around the unloading and loading area were not enforced, so cars had parked in this area and along the sides making this process hard work and even got blocked in when unloading and had to find owners to move cars so we could take the car back to right space.
The shower area was cleaned at lunchtime only, which meant the bins were overflowing by the next morning. We were unlucky in one sense as once the showers had been cleaned the large group staying came back from their swim and the showers were covered in sand and stayed that way. Made it unpleasant.

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Positiv The space is lovely, fields and woods to explore, plenty of room for children to play. Showers lovely and hot. Brilliant set up for cooking lots of tables and benches. Great access to nearby places to visit. Quiet at night... Spot on.

Negativ Our pods double bed was super creaky! Every time you moved it made so much noise... Potentially just unlucky as don't remember it being like this last time.

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Positiv Cool pods and central area near pods.

Site is secure.

Electricity in pods run on solar.

Toilets nearby..but no running water in them.

Negativ Toilets and showers are not cleaned on a regular basis, no loo roll, water on shower floors from multiple teenagers.

Difficult to access showers, need to use codes...bins are not emptied regularly.

No playing equipment for younger children, unless you book activities, which did not seem to be running.

Bunk house to close to pods, was very noisy, not peaceful.

There is supposed to be quiet time, but not adhered too / enforced by anyone.

Pod village, cool idea but no privacy.

Stretchers in pods more comfortable then the bed.

No cafe for essentials, only a vending machine with sweets and fizzy drinks.

Only staff we saw onsite the whole weekend was a receptionist and reception was closed on departure.

Biggest disappointment for us is that you cannot access the new forest directly from the site a d the site does not feel "forestry", just fields and a few trees / unkept scrub.

Could be so so much better, but it's mostly set-up for school camps / activities, all very practical and basic.

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Vom Platzbetreiber: Thank you for taking the time to share your feedback following your recent stay. We appreciate your insights and are sorry to hear that your experience did not fully meet expectations.

We’re pleased to know that you enjoyed the pod village concept, the central communal area, our solar-powered setup, and the overall site security. These are features we’re proud of, and it’s great to hear they added value to your stay.

However, we’re equally concerned about the issues you raised. Cleanliness, accessibility, and comfort are top priorities for us, and we regret that this didn’t meet the standards we aim to uphold. Your concerns have been noted, and we will be reviewing these areas more closely moving forward.

We’re also sorry to hear about your concerns regarding limited staff presence and noise disturbances. We operate an on-call system and encourage guests to contact the duty manager directly if any issues arise, including noise or breaches of site rules.

Regarding the lack of play equipment, you are correct that we do not have a designated play area. This is not listed among our site features. However, we do offer instructor-led activities, which were available and bookable during your visit.

As for your comments about the site's connection to the New Forest, we were surprised by your disappointment. The site is located in Brockenhurst, which is in the heart of the New Forest, and offers access to a variety of beautiful walks and natural surroundings. Many Duke of Edinburgh groups choose our site for this very reason.

Please know that your feedback has been shared with our management team and will use this to look at ways to improve our overall guest experience.

Positiv Cleanliness of pod and site.
Facilities were great
Staff friendly
Site well maintained

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