Beacon Fell View

Positiv Welcoming staff.
Lovely site and views

Negativ The bed in our pod sadly was not big enough for two people.
We also couldn’t get any change anywhere on the complex for the kids to use in the arcade. Change machine out of order and the bar didn’t accept cash. Had to cut our night in the bar short as the kids ended up bored.

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Positiv Clubhouse food not bad views all of the static side

Negativ Small touring pitch you will need a motor mover watch out for dog muck toilet not bad when they are clean but don't stay clean for long then they are disgusting. No view on the touring side .would not go back there touring static side very nice great view nice club just touring side and toilets letting it down for me

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Positiv What wasn’t there to like, it was amazing welcome at reception when arriving.
The pitch was clean
Toilets was clean
Showers where hot
Pub on site was fab

The kids had such amazing weekend will defo come again

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Positiv . The pod was a lovely size and we had our own shower and toilet which was nice.
. Bed was comfy and sofa bed too.
(Pillow's were a bit uncomfy but that's probably down to personal preference)
. Only stayed for one night but we went into the bar and got a drink and they were decently priced.
. The lady at the food hut outside the bar was lovely and the hot dog and hot chocolate were nice.
. We took our own cooking stuff as it stated this on the email. I think a kettle and maybe a little tea/coffee selection would be a nice added touch.

We enjoyed our night and will be back next year for longer.

Negativ . We arrived around 6pm and checked in at the bar. When we got to our pod we unlocked the door and the lock on the inside fell off. Tried to contact them through the phone number and pressed 2 for assistants but no answer. Luckily we did manage to fix the lock and were able to lock the door for night time.
. Music was playing loud where the pitches are until around midnight.

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Positiv Nice area

Negativ No park for kids not open, charging £6 each to use swimming pool ,Toilets need more checks loads of water on floor ,no soap in despensers ,toilet roll etc

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Positiv Location is good.
Facilities are good
Onside pub is good
Facility prices were good

Negativ Caravan pitch allocation wasn't good, hard to determine which was our pitch due to it not being clearly marked, this caused problems with neighbours.
Hard to get in to pitch due to narrow leading road.
There was a party group blasting music till early hours in the morning, many were complaining!

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Positiv Nothing!

Negativ Loud music and singing going on till 2am!

Weed smoking

Kids acting the pan, dangling off barriers

No soap in hand soap dispensers, Toilet paper not coming out holder. Sick in the sink! People leaving sinks horrible after they have washed up 🤮

Not cleanest of places Iv been

Pitches aren't maintained that well

People behind bar don't seem to know much,
we checked in wasn't told we needed card for electric we read this on the box. so we had to go bar and ask no one seemed to know anything about the electric & had to call someone else that lady was nice and sorted it. But if people have to check in when reception is shut the other staff should at least know these things. Just like when we asked about activities no one knew anything or times

Think it's shocking as well you pay all that money and then have to pay extra for swimming.

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Positiv Nice bar - I have to say that is all.

Negativ The toilets were absolutely disgusting - and I mean disgusting. I am not picky but the least you expect is toilet roll (none in 3 days), hand wash (none in 3 days) and every single cubicle filthy. I know you can't control other guests actions but I know for a fact that the mens toilets were not cleaned in the three nights we was there. You've advertised a park and football pitch - the gate was locked and horribly overgrown. Strange that you had maintenance people doing the garden area around the glamping pods but the rest of the park was awfully dirty. Bins overflowing and a chemical toilet with no hose for rinsing after use. The pictures of the lake massive mis-sell. Unfortunately no return here

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Positiv None

Negativ The parking spaces were overgrown with grass, and the toilets were dirty; I was afraid to use the shower for fear of catching something. Personally, I do not recommend it—it’s not worth the money.

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Positiv Little

Negativ Disgusting toilet and showers. By 10 am, no cleaning, no toilet paper, and little changed throughout the day. Confusion on pitch numbers, but no one from reception could be bothered to walk the 2 minutes to help.
Bar area and pool fine, but everywhere else pool would be included in price.
So disappointed, as would love to visit on regular basis. To be honest, I would expect refund given the disgusting state.
James Rowlands
07402415865

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