Billingford Lakes and Country Park

Positiv Lovely well organised country park with walks and lakes,play area games.

Negativ Site a little tatty after the end of draught. Could do with a tidy up and some bins on site.

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Positiv Lots of lakes to choose from

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Positiv Had a enjoyable stay done some fishing second time we have been here still love it

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Positiv Everything was great the camping area was very good. Toilets and shower were very clean. The staff were amazing very friendly and helpful. They have so much to do on site especially for children. We will be camping again. The fishing lakes were very good. The on site food and drinks van was very good food and good value for money.

Negativ Nothing

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Positiv Everything was within walking distance even for myself having knee surgery. Fishing was brilliant, park was tidy, woman working the kiosk/food stall Friday morning was amazingly helpful.

Negativ The plumbing on the shower might of been blocked and ants but I wasn't going to let those things dampen my stay with the misses and little one.

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Positiv The lakes were nice
The camp site was quiet
Chip shop less than a mile up the roads was fab ( not connected to the camp site )

Negativ Everything else
No one to welcome you to the site.
Camped all weekend and no one came to see us?
ANT INFESTATION needs attention
Toilets - need a good clean and a sort out!
Four people fishing from 7am - 2pm one small fish
Tackle shop doesn’t sell maggots
Toilets are miles away from the main campsite
If you are fishing it’s not as bad as if you are camping
We had a campervan t5 and I spent most of Saturday getting rid of the trillion ants !!
So didn’t stay sat night went home early
Very disappointed with this site

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Vom Platzbetreiber: Thank you for taking the time to leave your feedback. We’re pleased to hear that you enjoyed the lakes and found the campsite peaceful, but we are sorry that other aspects of your stay did not meet your expectations.

We would, however, like to clarify a few points.

Billingford Lakes is a quiet, self-contained campsite, rather than a traditional staffed holiday park. Guests are provided with the information they need for their stay, and our team are available on site should assistance be required. We respect our guests’ privacy and therefore do not routinely visit individual pitches during their stay.

We are sorry to hear about the issue you experienced with ants. As a countryside site surrounded by lakes, woodland and natural habitats, insects and wildlife are inevitably present. We had not been made aware of an ant problem on your pitch during your stay, so unfortunately we were not given the opportunity to investigate it or see whether we could move you to another area. Had this been reported to us, we would certainly have tried to help.

We are also disappointed to read your comments regarding the toilets. They are regularly checked and cleaned, but we will take your comments on board and make additional checks. The toilet facilities are situated in a permanent location serving the site, and their position is made clear as part of the campsite information.

Regarding the fishing, unfortunately no fishery can guarantee catches. The number or size of fish caught during a particular session can depend on many factors including weather, conditions, location, bait and approach. Billingford Lake contains an excellent stock of fish, including some very good specimens, but even the best-stocked fisheries can have difficult days.

Our tackle shop stocks a range of fishing equipment, bait and supplies, although we do not currently stock live maggots.

We are genuinely sorry that you chose to leave a night early and that your stay wasn’t what you had hoped for. We always encourage guests to speak to us while they are on site if they experience a problem, as this gives us the opportunity to investigate and, wherever possible, put things right rather than learning about the issue after the stay has ended.

Thank you again for your feedback. We will take the points you have raised into consideration as we continue to improve the facilities at Billingford Lakes & Country Park.

Positiv Lovely quiet campsite. Excellent playground. Close to Dereham. Nature walks were fantastic and perfect for getting little feet to go on a walk (collecting stamps was a big hit).

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Vom Platzbetreiber: Thank you so much for your lovely review! We’re delighted that you enjoyed the peace and quiet, our playground and the nature walks. It’s wonderful to hear that collecting the stamps was such a big hit with the little ones! We hope to welcome you back again soon. 😊

Positiv This site is so peaceful, (just not for 2 hours on a Friday night, bike meet but all respectful and left by 8pm) we was alone part of our stay! The walks are beautiful, the bailiff and fellow fishermen helpful of this novice mum trying to teach her sons! the children really enjoyed the games laid out by car park and added lil treasures on the walls to play with… WiFi available but doesn’t pick up on campsite, but has signal. clean and friendly

Negativ Only thing was shower was left bit grubby sometimes but that’s not on the site it’s on others using it!

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Vom Platzbetreiber: Thank you so much for your lovely review. We’re delighted that you found the site peaceful and enjoyed the walks, activities and little treasures around the site. It’s also wonderful to hear that our bailiff and fellow anglers were helpful while you and your sons enjoyed fishing together.

Our Friday bike meets finish by 8pm, and we really appreciate you recognising how respectful everyone was. Thank you also for your honest feedback about the shower and Wi-Fi—we’ll continue to monitor the shower facilities closely.

We hope to welcome you and your family back again soon!

Positiv I liked the fact that the campsite was quiet and loved the waking round the lakes some Amazing views

Negativ We didn’t like the fact there was a lot of sharp stones about on the campsite and when we deflated our tent and packed it away it had a hole in the bottom of the floor of the tent so we had to use our puncture repair kit. It was only our second time of using the brand new tent and now that’s happened so very disheartened. The camp site is fine if you have a campervan or caravan but not ideal for tents as they have really stoney gravel plots to park your car but this just goes all in the grass.

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Vom Platzbetreiber: Thank you for your feedback. We’re pleased you enjoyed the peace and quiet of the campsite, as well as the walks and views around our lakes.

We’re very sorry to hear that the bottom of your new tent was damaged during your stay. We completely understand how disappointing this must have been, particularly as it was only the second time you had used it.

Our site is ideally suited to self-contained campervans and caravans, although we do welcome tents. The gravelled sections are provided for parking vehicles beside the grass pitches, but we appreciate that loose stones can sometimes spread onto the surrounding ground. We will review the pitch and parking areas and remove any larger or sharper stones where possible.

Thank you for bringing this to our attention. Your comments will help us make improvements for guests staying in tents in the future.

Positiv Lovely greeting on arrival and very helpful with instructions.
Nice little cafe on site too
Husband enjoyed fishing the lakes

Negativ Nothing

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Vom Platzbetreiber: Thank you so much for your lovely review! We’re delighted you received a warm welcome and found the arrival information helpful. It’s wonderful to hear that you enjoyed our Lakeside Café and that your husband had a great time fishing the lakes. We hope to welcome you both back again soon!