Grange Leisure Park

Positiv Fantastic entertainment and facilities, tidy site. All staff were brilliant. Spent time in the cafe, arcade and pub.

Negativ Toilets had a horrible urine smell and the portaloos were horrific. Needed a good deep clean.
Multiple campers near by decided to smoke cannabis, albeit, not something that staff could control but it was all day and evening.

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Positiv My son enjoyed the arcades

Negativ The toilets and showers were filthy and there was never any toilet roll.
My son couldn’t sleep due to how loud people were playing music and “security” did nothing about it. I frequently smelled weed from one side of the camping site and again… no actions taken.
Packed up early, won’t be back

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Positiv The area is was located and the pitch ect and local amenities. Lovely lady on arrivals desk. Really helpful. Lovely guy waits and shows you were your pitch is. Outside and cafe/shop were really clean and well maintained. The shop was very well priced for a campsite. It was nice and quiet in the evenings. Lots of bins to place rubbish. Would come again.

Negativ Showers furthest away from reception were vile. Toilets nearly always had no toilet roll and there was a dirty mop bucket left just inside the toilet door the whole 4 days we were there. Water in the washing up area was never hot, only lukewarm

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Positiv -

Negativ Very disappointing stay

Unfortunately, our stay was really disappointing. The toilets and facilities were disgusting, with bins overflowing and even poo left on the floor. The area clearly wasn’t being kept clean or maintained properly.

The people in the tents behind us were extremely loud, swearing, arguing and generally kicking off throughout the night, which kept us awake for hours. It completely ruined the camping experience.

On top of that, we found some of the staff moody and rude when dealing with them, which didn’t help matters.

We definitely won’t be returning. The site needs to seriously improve its cleanliness, noise management and customer service.

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Positiv Nice site
Lots of activities
Beautiful lakes / fishing lakes

Negativ Steak & Ale pie very dry no gravy/ ale in it Lasagna was more cheese than meat
Toilets dirty and smelly
People on the pitch next to us put wind breakers on the grass area towards the lake blocking our view of anything
Dont think staff have been trained in smiling as of yet

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Positiv We arrived to a warm welcome from the staff and directed to our pitch. Plenty of Room on pitch for our 5 man tent.
Fishing was good and the Carp we caught were in great condition.

Negativ We stayed for 3 nights and every night we were kept up from very rude and loud neighbours.
I feel they should have been kicked off site sooner with the things they were saying for everybody to hear and it was absolutely vile and disgusting and most definitely not young ears.
I reported their behaviour twice along with other campers who made multiple reports and they were still were allowed to stay onsite.
Then on the 3rd night with no surprise the police arrived to calm the situation.

Toilet block was shocking and disgusting all times of day.

Food and drink was heavily over priced and food was very standard.

Staff in the spar had no personality and were rude.

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Positiv Regular visitor to this park. As always a well kept site. Special thanks to Jo the touring warden who was on hand and helpful when we had an issue with water tap

Negativ As we always say, we miss out on alot as dogs arent allowed in the clubhouse. It would be brilliant to allow well behaved dogs in

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Positiv The price for what this site offered is incredibly

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Positiv Massive location and great prices

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Positiv The food in the on site restaurant was reasonably priced and delicious with generous portions. The waitress was rude on the first night and almost threw the food at us. However I don't think ALL serving staff were as rude.

Negativ I'm Disabled and currently undergoing cancer treatment so I'm extremely vulnerable to infection. We were totally disgusted with the state of my only option...the Disabled Bathroom. Firstly it was beyond filthy it's clearly not been cleaned properly for many many many months...if EVER!! Now I'll address the facilities within the Disabled bathroom..They were either absent or unusable and dangerous. There was nowhere to put your toiletries for washing or showering, the only hook was far too high for a wheelchair user to reach. Therefore nowhere to put clothes or footwear or towels to keep them dry. There wasn't a chair that was movable to wash my face, brush my hair etc. The shower seat was extremely dangerous as was mostly hanging off of the wall and the vile filth was visible as was the rust and screws !! The shower head was filthy and you couldn't change it's height nor position as it just fell back to where it was. The drain is tiny, filthy, and inadequate the vast majority of water as you shower, covers the entire floor area. And remember....there's nowhere to keep your stuff dry!!! It absolutely stank. The toilet, was dangerous as it had a seat that wasn't meant for that size loo, it fell short as far too small. The toilet bowl was covered in faeces and never cleaned in the 3 days we were there. The small bin was overflowing and not emptied as my empty can of deodorant was still there from when I arrived and tried to freshen up.

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