Briarfields Touring Park

Positiv We recently stayed at BriarsField and had a wonderful experience. The staff were exceptionally friendly and welcoming, which made us feel at home from the moment we arrived. The toilet and shower facilities were immaculate and clearly very well maintained. Our pitch was clean, tidy, and well presented, adding to the overall excellent standard of the site. The nearby bus stop was also a real bonus, making it easy to get around without having to use a car. We thoroughly enjoyed our stay and would happily recommend BriarsField to anyone looking for a well-kept and conveniently located site.

Negativ The only slight downside was some road noise, but that's understandable given the site's convenient location and easy access to local amenities and transport links. It certainly wouldn't stop us from staying again.

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Positiv Fantastic location, great sized pitches, super clean toilets, one of the best dog fields that was enclosed and safe and the best WiFi I’ve ever had on a touring site.

Negativ There’s nothing I can think of that would make this fantastic site any better

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Positiv Beautiful site, exceptionally clean and extremely helpful staff. We loved the secure field for our dog to have a run around in.

Negativ Absolutely nothing

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Vom Platzbetreiber: Thank you so much for your wonderful review and recommendation Amy!

We're absolutely delighted you enjoyed your stay at Briarfields and found the park so beautifully maintained and exceptionally clean. Our team put a huge amount of care into keeping everything looking its best, so your lovely comments will mean a great deal to them.

We're especially pleased your four-legged companion enjoyed Dorothy's Dog Field! There's nothing quite like having a safe, secure space for a good off-lead run around!

We hope to welcome you all back to Briarfields again very soon.
Jo, Scott & the Briarfields Team

Positiv Third time visiting, one of our favourites sites.

Negativ Nothing

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Vom Platzbetreiber: Thank you so much for your lovely review!

Three visits and we're still one of your favourite sites – what a wonderful compliment! It really does mean the world to us when guests choose to return to Briarfields time and time again.

Thank you for your continued support and loyalty. We never take our returning guests for granted, and it's always such a pleasure to welcome familiar faces back to Briarfields.

Best Wishes,
Jo, Scott & the Briarfields Team

Positiv Welcome by Angelle warm and instructive. Clean well kept site and facilities. Location and easy access to both Gloucester and Cheltenham.

Negativ Our belongings being left alone whilst we we were out for the day and being able to return to our plot without finding it occupied by some one else smelling of alcohol. Support from Michael in resolving the problem. We gained the impression it was a free for all and the bullies on site win.

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Vom Platzbetreiber: Thank you for taking the time to share your feedback following your stay at Briarfields.

Firstly, I'm genuinely sorry that an unfortunate situation with your pitch left you feeling so disappointed and upset. Reading your review has saddened me, particularly as providing a safe, welcoming and well-organised environment for all our guests is something we take enormous pride in.

I'm pleased you received such a warm welcome from Angela and appreciated our clean, well-maintained facilities and convenient location. However, I completely understand that the incident with your pitch overshadowed those positives.

I would just like to gently clarify what happened, as I wouldn't want you or anyone reading your review to be left with the impression that guests are free to occupy whichever pitch they choose.

All pitches at Briarfields are carefully allocated, and guests are expected to remain on their designated pitch unless a change has been agreed with our team.

On this occasion, a guest attending a rally had been given specific instructions to occupy one pitch on Thursday evening before moving to another on Friday. Unfortunately, they moved onto their Friday pitch without first checking with us, despite that pitch still being allocated to you. This created a very unfortunate situation that should never have affected your stay.

As soon as Michael was made aware of what had happened on Friday morning, he did his best to resolve the situation. I am genuinely sorry that you felt unsupported during this process, as that is certainly never how we want any guest to feel.

Please be assured that we do not operate a first-come, first-served system, nor do we tolerate guests disregarding pitch allocations or behaving in a way that makes others feel uncomfortable. We take the comfort and security of everyone staying with us extremely seriously.

Although the original misunderstanding arose from another guest moving without authorisation, I recognise that you were the ones inconvenienced, and for that I am truly sorry.

We will certainly be taking this experience on board and looking at how we can reinforce our pitch allocation instructions, particularly when accommodating a small rally to help prevent anything similar happening again.

It genuinely saddens me that this incident has left you with such a negative impression of Briarfields, especially when so much care and effort goes into making the park somewhere people feel happy, comfortable and welcome.

Thank you again for your feedback. I hope that, despite this unfortunate experience, you were still able to enjoy some aspects of your time with us.

Warm Regards,
Jo

Positiv Perfect location, well looked after. Everything you need for a stay.

Negativ Na

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Vom Platzbetreiber: Thank you so much for your lovely review Mark :)

We're delighted you enjoyed your stay at Briarfields and found our location so convenient, with everything you needed for a comfortable visit.

It's especially nice to hear you felt the park was so well looked after. Our team put a great deal of care and pride into keeping Briarfields looking its best, so your kind words really do mean a lot to us.

Thank you for choosing Briarfields, and we hope to have the pleasure of welcoming you back again soon.

Jo, Scott & the Briarfields Team

Positiv Clean, comfortable, warm pod in a dedicated area with well thought out interior and exterior. Great bathroom facilities on site and great value for money. Would definitely stay again.

Negativ Nothing

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Vom Platzbetreiber: Thank you so much for your wonderful review Vanessa!

We're absolutely delighted you enjoyed your stay in one of our glamping pods and found it so clean, cosy, warm and comfortable.

It's especially lovely to hear you appreciated the thought that's gone into both the interior and exterior of our pods. We've put a great deal of love and care into creating a little home from home, with everything our guests need for a relaxing stay, so knowing those extra details were noticed really does mean a lot to us.

We're also thrilled you found our bathroom facilities excellent and felt your stay represented such great value for money. Our team work incredibly hard to keep everything spotless, so we'll be sure to share your kind words with them.

Thank you for choosing to glamp with us, and we look forward to welcoming you back to Briarfields for another cosy getaway soon.

Jo, Scott & the Briarfields Team

Positiv Private pitches, toilets are clean, warm with music to break the silence in the middle of the night. Bus stop right outside with great links to Chetenham and Gloucester services which run late into the night if needed. On site bar is lovely with a good range of drinks and local brews at a reasonable price and very nice decor, can't wait until they start serving the Pizza, staff are very friendly and informative.

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Vom Platzbetreiber: Thank you so much for such a lovely, detailed review!

We're delighted you enjoyed your stay at Briarfields and appreciated the privacy of our pitches, our warm and spotless washrooms, and of course the music that makes those middle-of-the-night visits a little more enjoyable!

It's wonderful to hear you made good use of the bus services and enjoyed spending time in our new Orchard Bar & Kitchen. We're so pleased you liked the décor, the selection of drinks and our local brews. We're looking forward to introducing food too, so hopefully you'll be back to sample a pizza when we're up and running!

Thank you also for your kind words about our team. We really do have a lovely bunch of people here, and I'll be sure to pass your compliments on.

I also wanted to thank you for your helpful suggestion about the pathway lighting. We'd noticed over the weekend that the solar lights weren't illuminating as they should, and on Monday I discovered that the surrounding foliage had grown over the solar panel. A little pruning has now sorted the problem, and the lights are working again! It's often the little details that make a difference, and we really appreciate you taking the time to mention it.

Thank you again for choosing Briarfields. We hope to welcome you back soon, perhaps for a drink and that much-anticipated pizza!

Jo, Scott & the Briarfields Team

Positiv Clean quite friendly people and easy access to Cheltenham

Negativ Everything is good as it is

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Vom Platzbetreiber: Thank you so much for your lovely review Gerald :)

We're delighted you enjoyed your stay at Briarfields and found the park clean, quiet and welcoming. It's also great to hear you appreciated how easy it is to get into Cheltenham from the park.

And we absolutely love your comment that “everything is good as it is” what a wonderful compliment! We put a great deal of care into making Briarfields somewhere our guests can relax and feel at home, so it's lovely to know we got things right for you.

Thank you for choosing Briarfields, and we hope to have the pleasure of welcoming you back again soon.

Jo, Scott & the Briarfields Team

Positiv The pitch up at Briarswood was a great stay, close to public transport either to go into Cheltenham or Gloucester running approximately every 15mins 24hrs a day.
The people managing the pitch up are friendly and extremely knowledgeable and helpful.
The place is clean and amenities are excellent with both disabled and normal facilities.

Negativ Nothing

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Vom Platzbetreiber: Thank you so much for your wonderful review!

We're absolutely delighted you enjoyed your stay at Briarfields and found our location so convenient for exploring Cheltenham and Gloucester. Having such excellent public transport links close to the park really does make getting out and about so much easier.

It's especially lovely to hear your kind comments about our team. We take great pride in offering a genuinely warm welcome and being on hand to help with anything our guests might need, so knowing you found everyone so friendly, knowledgeable and helpful means a great deal to us.

We're also pleased you appreciated our clean, well-maintained facilities, including our accessible facilities, and that there was absolutely nothing to dislike.

Thank you for choosing Briarfields, and we hope to have the pleasure of welcoming you back whenever your travels bring you to Gloucestershire again.

Jo, Scott & the Briarfields Team