Brosterfield Farm Caravan Park

Positiv: lovely campsite and very clean bathrooms/cleaning station.

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Positiv: A beautiful quiet setting. Unspoilt by too much signage. The loos and showers are all new. Don't need to change a thing. Only add more loos/showers as your camping numbers dictate.

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Positiv: Toilets and shower facilities were excellent, and the toilet/shower block was heated!!! Great views and location.

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Positiv: Brand New pitch

Negativ: Unfortunately we booked which was confirmed but then on arrival we had a phone message saying that motor homes can’t stay due to condition of grass. Which was very true! So we asked for our money as they confirmed our stay by three emails from you. The owner Penny said she had taken it off Pitch up? Anyways she said she would refund £25.50 but not the £4.50 she paid to you and that we need to get it back from you ( pitch up). Needless to say we had a wasted journey and ended up out of pocket! Plus the grass was way too long and ground very soggy, they did offer us a top spot but to be honest despite the new amenities at the top of the field there is nothing there. Just needs gravel and cut out pitches not finished I’m afraid and quite pricey ! I think they should have charged less as it needs more TLC. Owners very pleasant. 👍🏿

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Vom Platzbetreiber: thank you for your review. We don't at the moment take motorhomes. This is reflected in my advert! However, you decided to still book your motorhome on to our site. When you place a booking via Pitchup, you agree under Pitchup terms to pay Pitchup THEIR COMMISSION which is NON REFUNDABLE, This is the £4.50. I do not receive this. nor do I keep this commission. I am afraid that the I have to work with how Pitchup have their booking system and if you decide to still book, the system will send out confirmation e-mails. I don't unfortunately see the nature of your booking in that I dont get to see if you are a camper van, motorhome, caravan or tent. This again is down to how Pitchup work but as mentioned my advert does reflect we don't take motorhomes at the moment due to the unusual wet weather which is reflective in many campsites. I wrote to you immediately, confirming again we don't take motorhomes, but you still turned up. We offered a dry area for you to park, which was acceptable. We have had the wettest year for 150years but despite this we have suitably accommodated many tents, cars and camper vans. You booked knowing we were a grass pitch site. We offer a pitchless site as this allows the flexibility and freedom for people and we are lovely laid back site which has been warmly received.

Positiv: Great site, brand new shower block and washing up facilities, very smart! Great instructions for arrival.

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Positiv: Great toilet/shower facilities

Negativ: Nothing

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Positiv: The site is in a great location in the peaks and easy to get around from. Communication with the site was super easy and they gave me all the instructions i needed before we arrived. The facilities are nice, new, and cleaned reguarly. Id definitely go back

Negativ: N/a

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Positiv: Excellent facilities, Aaron was really friendly and helpful. Being able to hire fire pits and buy wood on site. Great location with nice pub in walking distance

Negativ: Nothing

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Positiv: Large, mainly flat, open field. Five minutes walk to great village pub. New, clean facilities (showers, loos, wash-up)

Negativ: Clearly a newly opened site, with teething problems over the one night of our stay. Electric went off in shower block, so no shower or hand drier. No loo roll in one of the two loos, and on the morning we left no hot water, as in no water at all from the hot taps. Once in the field there are no surfaced tracks, which while allowing pitching almost anywhere, is a bit confusing, and not easy in wet conditions. The temporary roping-off of some areas was impossible to see at night, as there is no lighting on site.

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Positiv: Was a lovely stay, the showers and toilets were incredibly clean and Aaron was really nice and helpful with absolutely everything

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