Newhaven Holiday Park

Positiv: Convenience of booking in and being able to choose pitch. Location.

Negativ: Unfortunately the toilet cleanliness was a disappointment this time. On arrival, Sat morning, the toilet block was being cleaned so all was great. However, they do not appear to have been cleaned Sunday meaning that the floors and the toilets were dirty and smelling and cubicles were left without toilet rolls for many hours. By Sunday evening there was no toilet rolls at all. The showers are hot but unfortunately only stay on for 5/6 seconds meaning you have to constantly push or hold the button which is tricky when washing and rinsing hair. All disappointing as when stayed in 2023 all was good.

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Positiv: Warm showers

Negativ: Toilets not cleaned over our stay, no toilet roll.
Young children with us washing in mess.
Women's Toilets door left open due to the smell being so bad of sewage.

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Positiv: Location was great we like to go walking and it was only 15min drive to the walks that we wanted which was solomans temple and dovedale. Good campsite for children we could see them from our tent playing in the park which meant we could relax.

Negativ: Our tent was pitched on an 8 degree incline which was not comfortable to sleep, cook or do anything in our tent.

The toilet block was not cleaned for the duration of our stay which was a shame as they are nice modern toilets and there seemed to have a sewage problem as the smell was terrible. By our 3rd day there was no soap or toilet roll either.

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Positiv: A nice quiet site with a well-maintained children's play area and plenty of space for us to set up our tent.

Negativ: The toilet blocks ran out of toilet paper and it wasn't replaced. They started clean and gradually got dirtier over the course of the weekend, so I'd suggest they weren't being checked / cleaned daily.

Some road noise starting quite early in the morning.

We got a nice level (unpowered grass) pitch, but our friends had a powered grass pitch which was extremely sloped and uneven.

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Positiv: Close to Matlock bath and Buxton for days out with the kids. Nice quiet site. Shop was okay, staff were friendly.

Negativ: Toilets clearly had a drainage issue with women’s toilets door being propped open. No attended to clean or re-stock the toilets the whole bank holiday weekend. By Sunday there was no hand soap or toilet roll. Plus the fact they hadn’t been cleaned for the 4 days we were there. Claimed to have WiFi but didn’t reach where we were staying but not a major issue.

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Positiv: Facilities were excellent, staff were friendly and the site was easy to find. Would definately recommend and would happily stay again

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Positiv: Brilliant caravan park - great park for kids.
Super clean toilet blocks
Spacious pitches
Ice cream van also visits which was a big positive as Saturday didn’t move from the park
I booked with pitch up & my booking hadn’t gone through but lady on reception was great & put us next to our friends

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Positiv: Great stay. Staff were extremely friendly and the facilities were well kept. Just had issues finding the water tap so had to ask staff in the sales office to fill up our bottles. It seems we weren't the only people who had this issue. Perfect location, close to Bakewell and some great trails

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Positiv: The facilities were clean and plenty of them. Staff were friendly on check in. Nice location for good walks.

Negativ: The ground is too stoney to properly pitch a tent, lots of stones/ hard layer 2 inches below grass which made it challenging to pitch. Had to bend pegs over to secure it. Was fine for the mild weather we had but in high winds it would have been more of a concern

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Positiv: Shower block very clean and we’ll maintained
Easy to navigate site
Lots of space for tents and being far enough away from others

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